Regional Logistics Operations Support Specialist (6m FTC)

2 Months ago • All levels • Logistics

Job Summary

Job Description

The Regional Logistics Operations Support Specialist (6-month contract) will support PlayStation's Supply Chain Organisation in Europe. Responsibilities include supporting inbound and outbound logistics activities (B2C and B2B), acting as a point of contact for internal/external stakeholders, developing and optimizing transportation plans, managing exceptions with Logistics Service Providers (LSPs), and utilizing logistics systems for tracking and reporting. The role requires interaction with Sales Operations, Warehousing, Planning, and Security teams. Experience with various transportation modes (sea, road, air) and 3PL/4PL models is essential.
Must have:
  • Logistics/Transportation experience
  • 3PL/4PL management
  • EMEA logistics knowledge
  • Experience with transportation providers
  • ERP system usage (SAP)
  • Exception management
Good to have:
  • Consumer packaged goods or video game industry experience
  • TMS experience
  • Lean experience

Job Details

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Role Overview:

As the Regional Logistics Operations Support Specialist (6 Month Contract), you will be joining PlayStations Supply Chain Organisation within the Global Logistics Operations group in Europe.

In this role, you will have the opportunity to build a comprehensive understanding of PlayStation’s Logistics & Supply Chain operations in the EMEA. This highly operational role requires the ability to interact with key Logistics Partners and services to deliver support that improves the fulfillment capabilities of the supply chain in alignment with the production & sales plans.

What you'll be doing:

  • Supporting regional Logistics operational activities within the EMEA, assisting on both inbound delivery of goods to production assembly and distribution facilities, and outbound to B2B and B2C customers
  • Be a point of contact for regional Logistics Operations activities for both B2C and B2B with internal teams and external service providers
  • Engage with Sales Operations, Warehousing, Planning, and Security to participate in the development, optimization and delivering of transportation plans
  • Support the operational owners of the regional Logistics Service Provider network, managing an array of road, sea, air, and multi-modal transport operational activities to and from global locations
  • Exception Management - Interaction with Logistics Service Providers (LSP’s) to identify Exceptions and provide rapid communication to key stakeholders.
  • Working with Managed Service Providers to support transportation bookings and plans, with extra attention to NPI and high-risk activities
  • Build paths of communication with key internal and external stakeholders to ensure the plan is holding day by day, week by week, and month by month
  • Run regular reports on inbound and outbound activities as well as support colleagues in providing feedback on urgent queries
  • Proactive carrier planning, engage on capacity and volume needs – then provide rapid response to pivot in reaction to any new developments or deviations from plan
  • Inbound tracking, carrier management, and capacity planning – managing from Port-to-Port in alignment with global Seihan planning and S&OP
  • Utilisation of Logistics Systems to ensure carrier SLA achievement, process compliance, and exception tracking
  • Track & Trace exception tracking and management, and POC for Track & Trace requests

What we're looking for:

  • Proven experience in Logistics, Transportation, 3PL management, or Fulfilment Operations
  • General knowledge of all forms of transportation, with a main focus on Sea, Road, and Air both inbound and outbound from EMEA, APAC, and the Americas
  • Experience working with transportation providers and 3PL/4PL logistics models on behalf of an EMEA-wide business
  • General knowledge of Logistics Operations best-practices within consumer-packaged good industry or video game industry is a plus
  • Working experience utilizing ERP system (SAP GUI, SAP Fiori, SAP Business Objects, SAP IBP)
  • Working experience utilizing and interacting with a TMS
  • BS/BA or equivalent combination of education and experience. Experience of Lean a plus.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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About The Company

Want to take your career to the next level? Search open job vacancies at any of the Sony Interactive sites by visiting playstation.com/careers/


Sony Interactive Entertainment pushes the boundaries of entertainment and innovation, starting from the launch of the original PlayStation in Japan in 1994. Today, we continue to deliver innovative and thrilling experiences to a global audience through our PlayStation line of products and services that include generation-defining hardware, pioneering network services, and award-winning games. Headquartered in San Mateo, California, with global functions in California, London, and Tokyo, and game development studios around the world as part of PlayStation Studios, we believe that the power of play is borderless. Sony Interactive Entertainment is a wholly owned subsidiary of Sony Group Corporation.  


For more information about our company, please visit SonyInteractive.com. For more information about PlayStation products, please visit PlayStation.com.

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