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Senior MMORPG Game Operator (GM/CM)

1 Hour ago • 5 Years + • Operations • Community Management

Job Summary

Job Description

Smilegate is seeking a Senior MMORPG Game Operator (GM/CM) to manage the global distribution and service of its game titles. Responsibilities include MMORPG launch and live operation, developing and executing global operational strategies and community management plans, creating announcements and social media content, collecting and responding to player feedback, and maintaining operational tools. The ideal candidate possesses 5+ years of MMORPG operational experience, including global launch preparation and live operations. A deep understanding of the MMORPG genre, excellent communication skills, and a proactive approach are essential.
Must have:
  • 5+ years MMORPG operational experience
  • Global launch & live operation experience
  • Community management & content creation
  • Strong communication & problem-solving skills
Good to have:
  • Experience with various mobile game genres
  • Experience managing game channels (KakaoTalk, Facebook, Discord)
  • English or second language proficiency

Job Details

전 세계인을 대상으로 스마일게이트 그룹 게임 타이틀의 유통과 서비스를 담당합니다.
담당업무
- MMORPG 장르 론칭 및 라이브 운영 (GM/CM) - 글로벌 운영 전략 수립/실행, 커뮤니티 운영안 및 정책 수립/실행 - 공지 작성, 커뮤니티/SNS 콘텐츠 기획, VOC 수집/제안, 라이브 이슈 대응 - 운영툴 기획/세팅 및 유지보수
자격요건
- MMORPG 장르 운영 경력 5년 이상 - 글로벌 권역 론칭 운영 준비 및 라이브 경험 보유
필요역량
- MMORPG 장르 게임에 대한 높은 이해도 - 유연한 사고와 부서 간 원활한 커뮤니케이션이 가능하신 분 - 책임감 있게 업무를 수행하고 적극적인 태도를 갖고 있으신 분
우대사항
- 풍부하고 다양한 모바일 게임 플레이 경험자 (MMORPG, 수집형 RPG 등) - 장르 특화 채널 운영 경험 (카카오톡, 페이스북, 디스코드 등) - 영어 또는 제2외국어 가능자
제출서류
경력기술서 제출이 필요합니다. 포트폴리오 제출이 필요합니다.


기타 안내사항
- 스마일게이트는 그룹 내 다양성과 포용성 증진을 위해 장애인과 국가유공자 등 취업보호대상자를 관련 법령에 의거하여 우대합니다.
- 본 채용은 수시진행으로, 입사확정자 발생 시 조기에 마감될 수 있음을 참고 부탁드립니다.
- 입사지원서에 기재된 학력 및 경력 등 기재사항이 허위로 판명되는 경우, 합격이 취소될 수 있습니다.
- 전형일정 및 결과에 대해서는 가입된 이메일 또는 Smilegate Careers 지원현황을 통해 안내드립니다.
- 정규직 입사 시 3개월의 수습기간이 적용되며 수습기간 동안 인사제도, 급여, 복리후생 등은 모두 동일하게 적용됩니다.
- 기타 채용관련 문의사항은 1:1 문의하기를 통해 접수해주시면 빠르게 답변 드리도록 하겠습니다.
채용절차
  • 서류전형
  • 1차 면접전형
  • 2차 면접전형
  • 입사협의
  • 최종결과

※ 면접전형 대상자에 한하여 Smilegate Culture Fit Test가 진행됩니다. (온라인, 약 30분 소요)

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About The Company

Seongnam-si, Gyeonggi-do, South Korea (On-Site)

Seongnam-si, Gyeonggi-do, South Korea (On-Site)

Seongnam-si, Gyeonggi-do, South Korea (On-Site)

Seongnam-si, Gyeonggi-do, South Korea (On-Site)

Seongnam-si, Gyeonggi-do, South Korea (On-Site)

Seongnam-si, Gyeonggi-do, South Korea (On-Site)

Seongnam-si, Gyeonggi-do, South Korea (On-Site)

Seongnam-si, Gyeonggi-do, South Korea (On-Site)

Seongnam-si, Gyeonggi-do, South Korea (On-Site)

Seongnam-si, Gyeonggi-do, South Korea (On-Site)

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