Senior Operations Manager

OLIVER+ is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting. Our focus is to connect clients with high-quality solutions, talent and ambitious opportunities worldwide.  

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Operations Manager 

Location: India (Remote working until further notice)

About the role: 

In a highly competitive and saturated marketplace creating visually stunning, impactful and effective creative work is essential. We want to create industry-leading, world class work that’s truly beautiful, smart, and effective.    

You will be providing technology services. You will take briefs from the client and therefore the role demands a consistent and accurate approach fulfil the brief within agreed timescales. Taking personal responsibility for time management and the completion of timesheets are all important requirements.  

This role is a combination of strong project management, operational experience, and digital experience.   

Responsibilities will include supporting our onsite and offsite teams with all their operational requirements involved in setting up this digital workflow. 

What you will be doing: 

• Promote and optimize processes within the brand to enhance efficiency across the account. 

• Take the lead in operational planning, development, and execution of internal campaigns and activities at the market level. 

• Provide assistance with commercial and financial planning, along with administrative tasks for the market senior leadership team. 

• Assist the team and Resource Manager in managing resource requests and team time allocation. 

• Manage relationships with agency partners, facilitating their setup, financial matters, management, and monitoring. 

• Oversee the onboarding process for new starters, offering training in operational procedures. 

• Organize and manage cross-departmental meetings for the evaluation and approval of new processes. 

• Create, maintain, and analyze reports to assess team members’ utilization within assigned client accounts. 

• Become an advocate and proficient user of OMG, our proprietary project planning software. 

• Occasionally assist with HR administrative tasks, including onboarding for new roles. 

• Provide support for general internal team inquiries. 

• Assist with billing and management fees as needed. 

What you need to be great in this role: 

• Proven work experience as Operations Manager or similar role 

• Knowledge of organizational effectiveness and operations management 

• Experience budgeting and forecasting 

• Familiarity with business and financial principles 

• Leadership ability 

• Outstanding organisational skills 

Our values shape everything we do: 

Be Ambitious to succeed   

Be Imaginative to push the boundaries of what’s possible   

Be Inspirational to do groundbreaking work   

Be always learning and listening to understand   

Be Results-focused  to exceed expectations   

Be actively pro-inclusive and anti-racist across our community, clients and creations   
 

OLIVER+, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.   

OLIVER+ has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.'