Senior Product Manager

The mission of Arkose Labs is to create an online environment where all consumers are protected from online spam and abuse. Recognized by G2 as the 2025 Leader in Bot Detection and Mitigation, with the highest score in customer satisfaction and largest market presence four quarters running, Arkose Labs offers the world's first $1M warranties for credential stuffing and SMS toll fraud. With 20% of our customers being Fortune 500 companies, our AI-powered platform combines powerful risk assessments with dynamic threat response to undermine the strategy of attack, all while improving good user throughput. Headquartered in San Mateo, CA, with employees in London, Costa Rica, Australia, India, and Argentina. Arkose Labs protects enterprises from cybercrime and abuse.

About the role : 

As a Senior Product Manager in the Core Bot Product team, you'll lead the development and success of our products. Your strategic vision, stakeholder management, and technical understanding will drive product success from ideation to launch.

This role will be instrumental in taking our product in an exciting new direction, and delivering on the company's vision to protect businesses from increasingly sophisticated automated threats while maintaining exceptional user experiences.

Key Responsibilities:

• End-to-End Product Management: Lead the complete lifecycle of Challenge and Mitigation solutions, including Arkose MatchKey, shaping strategy based on customer needs and market trends
• Set Product Vision: Define the vision for next-generation Arkose solutions, keeping them at the forefront of technology
• Product Expansion: Expand our suite of Challenges and Mitigation options to address emerging threats and leverage technology advancements
• Roadmap Ownership: Define and manage the product roadmap aligned with company objectives
• Stakeholder Engagement: Collaborate with internal and external stakeholders to gather insights and secure buy-in
• Engineering Collaboration: Partner with engineering to translate requirements into actionable plans
• Iterative Development: Lead agile, iterative product cycles with frequent releases and customer feedback loops

Required Skills and Qualifications:

• 5+ years of product management experience
• Track record of delivering successful products
• Data-first approach to product decisions and performance measurement
• Basic SQL and Data analysis skills
• Strong analytical and communication skills
• Experience in fast-paced environments managing multiple projects
• Bachelor's degree in Business, Engineering, or related field

Preferred Skills and Qualifications:

While not required, the following qualifications and skills would be advantageous:

• Knowledge of Cloud Security, BOT Management, or Account Fraud domains
• Familiarity with AI/ML based solutions and upcoming technologies
• Understanding of statistical and analytical concepts
• Passion for research and exploring emerging technologies

Join our team and lead the development of innovative solutions that protect businesses from evolving threats. Your strategic thinking and technical expertise will directly contribute to our mission of delivering exceptional security without compromising user experience.

Why Arkose Labs?

At Arkose Labs, our technology-driven approach enables us to make a substantial impact in the industry, supported by a robust customer base consisting of global enterprise giants such as Microsoft, Roblox, OpenAI, and more. We’re not just a company; we’re a collaborative ecosystem where you will actively partner with these influential brands, tackling the most demanding technical challenges to safeguard hundreds of millions of users across the globe.

Why do top tech professionals choose Arkose Labs?

• Cutting-Edge Technology: Our high-efficacy solutions, backed by solid warranties, attract leading, global enterprise clients.
• Innovation and Excellence: We foster a culture that emphasizes technological innovation and the pursuit of excellence, ensuring a balanced and thriving work environment.
• Experienced Leadership: Guided by seasoned executives with deep tech expertise and a history of successful growth and equity events.
• Ideal Size: We’re structured to be agile and adaptable, large enough to provide stability, yet small enough to value your voice and ideas.

Join us in shaping the future of technology. At Arkose Labs, you’re not just an employee; you’re part of a visionary team driving global change

The most recognizable brands in the world select Arkose Labs, including OpenAI, Roblox, Microsoft, Adobe, Expedia, Snapchat, Zilch, and ZipAir.

We value your unique contributions, perspectives, and experiences. Be part of a diverse and high-performing environment that prioritizes collaboration, excellence, and inclusion. We hire the best, focus on their professional development, and offer support for continuing education.

We value:

• People: first and foremost they are our most valuable resource. Our people are independent thinkers who make data driven decisions and take ownership and accountability in all the things they do.
• Team Work. We demonstrate respect, trust, integrity, and communicate openly with a positive can do attitude and constructively challenge one another
• Customer Focus. We empathize with our customers and obsess about solving their problems
• Execution with precision, professionalism and urgency
• Security. It’s the lens through which we implement our processes, procedures, and programs

Benefits:

• Competitive salary + Equity
• Flexible hardware options (e.g. Mac, Linux)
• Flexible working hours to support personal well-being and mental health
• EAP (Employee Assistance Program)

Arkose Labs is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Arkose Labs will provide reasonable accommodations for qualified individuals with disabilities.

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