Senior Service Now Consultant

3 Months ago • 10 Years + • Product Management

Job Summary

Job Description

Senior ServiceNow Consultant needed for a leading multinational food and drink processing corporation in Europe. Responsibilities include acting as the main point of contact for Application Owners, gathering and managing design requirements, guiding technical consultants, testing upgrades, monitoring release cycles, supporting other solution consultants, driving discussions with stakeholders, proposing process improvements, and maintaining documentation. The role requires strong communication, problem-solving, and leadership skills. A minimum of 10 years' experience as a ServiceNow consultant is mandatory.
Must have:
  • 10+ years ServiceNow experience
  • Main point of contact for Application Owners
  • Requirement gathering and management
  • Guiding technical consultants
  • Testing and release cycle monitoring
  • Strong communication & problem-solving skills
Good to have:
  • Familiarity with LAN rev or comparable platform

Job Details

Project description

We are looking for a Senior Service Now Consultant for a European Client.
Our client is one of the leading multinational food and drink processing corporation.

Responsibilities

Main point of contact for Application Owners: Direct contact with the client (Application/Product Owner) to collect and manage the design requirements, enhancements or application roadmap.

Help challenge and elaborate the requirements and application needs based on the existing design and the agreed roadmap and define the technical actions that should be developed.

Guiding Technical Consultants during the build & development phase.

Testing activities before upgrading changes to upper environments.

Monthly Release cycle follow-up to be aware of the key release milestones.

Support internally on DXC on backing up other Solution Consultants.

Drive the discussions with stakeholders and users when enhancements are required,

Propose improvements in the tools and processes,

Document the requirements and coordinate the implementation of fixes and enhancements

with the development team

Maintenance of process and technical documentation

Understand client requirements and advise them on the best solutions using SNOW Technology

Analytical problem solving

Skills

Must have

Minimum 10+ years' experience on a ServiceNow consultant role -He/She will be the Main point of contact for Application Owners: Direct contact with the client (Application/Product Owner) to collect and manage the design requirements, enhancements or application roadmap.

Help challenge and elaborate the requirements and application needs based on the existing design and the agreed roadmap and define the technical actions that should be developed.

Guiding Technical Consultants during the build & development phase.

Testing activities before upgrading changes to upper environments.

Monthly Release cycle follow-up to be aware of the key release milestones.

Support internally on DXC on backing up other Solution Consultants. Personal skills and qualities:

Strong personal commitment to quality service.

Must have experience dealing with technical end-users in a service-oriented role.

Highly focused on customer satisfaction.

Ability to switch between multiple tasks/projects/contexts.

Curious and self-learner.

Ability to assume leadership and work without direct supervision.

Strong interpersonal communication skills and like working with customers in problem-solving mode.

Capacity to travel which will be necessary but is not integral to this position.

Fluent in English

Nice to have

Familiarity with LAN rev or a comparable lifecycle management platform is a plus

Other

Languages

English: C1 Advanced

Seniority

Senior

Similar Jobs

Saama Technologies,  Inc  - Senior Product Manager

Saama Technologies, Inc

Pune, Maharashtra, India (On-Site)
2 Months ago
Beghou Consulting - Sr. Consultant

Beghou Consulting

Boston, Massachusetts, United States (Hybrid)
4 Months ago
Google - Strategy and Operations Lead, gTech Ads Solutions

Google

Gurugram, Haryana, India (On-Site)
1 Month ago
Stake Logic - Product Owner

Stake Logic

Eindhoven, North Brabant, Netherlands (On-Site)
1 Month ago
Coursera - Associate Program Implementation Manager

Coursera

United Kingdom (Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Jobs in Poland, Ohio, United States

Netflix - Regional Product Commercialization Lead (UCAN)

Netflix

Los Gatos, California, United States (On-Site)
3 Months ago
ByteDance - Backend Software Engineer - Global E-Commerce Supply Chain

ByteDance

Seattle, Washington, United States (On-Site)
3 Months ago
Zones - IT Hardware Technician

Zones

Albany, New York, United States (On-Site)
3 Months ago
The Walt Disney Company - Technical Director Intern, Char Mod/Rig - Summer 2025

The Walt Disney Company

California, United States (On-Site)
2 Months ago
Hasbro - Narrative Manager

Hasbro

Renton, Washington, United States (On-Site)
1 Month ago
Intel Corporation - Federal Proposal Manager

Intel Corporation

Hillsboro, Oregon, United States (Hybrid)
3 Months ago
Dynamics - Junior Intelligence Analyst

Dynamics

Washington, District Of Columbia, United States (On-Site)
2 Months ago
Microsoft - Research Intern - Multi-Agent Models

Microsoft

Redmond, Washington, United States (On-Site)
1 Month ago
Saviynt - Account Executive

Saviynt

Dallas, Texas, United States (Remote)
4 Months ago
Microsoft - Principal Software Engineer - AI Transformation - Microsoft Research

Microsoft

Redmond, Washington, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Product Management Jobs

Onward Search - Partnerships Manager

Onward Search

Culver City, California, United States (Hybrid)
1 Month ago
Innerspace - Product Owner / Product Manager (m/f/x)

Innerspace

Innsbruck, Tyrol, Austria (On-Site)
5 Months ago
Braintrust - Sr. QA Engineer

Braintrust

United States (On-Site)
6 Months ago
Curtiss-Wright Corporation - Project Administrator

Curtiss-Wright Corporation

Delhi, India (On-Site)
5 Months ago
On Location - Associate Product Manager

On Location

Austin, Texas, United States (On-Site)
65 Years ago
Glean - Product Manager, Glean for Engineering

Glean

Palo Alto, California, United States (On-Site)
3 Months ago
Playtech - Product Owner

Playtech

Tallinn, Harju County, Estonia (On-Site)
4 Months ago
ION - Product Manager, New York

ION

New York, New York, United States (On-Site)
3 Months ago
Netflix - Launch Manager, Product Discovery & Promotion - Central and Eastern Europe (CEE)

Netflix

Warsaw, Masovian Voivodeship, Poland (On-Site)
1 Month ago
Epic Games - Senior Product Manager

Epic Games

Cary, North Carolina, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Luxoft, a DXC Technology Company (NYSE: DXC), is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 21 countries with an international, agile workforce of nearly 18,000 people. It combines a unique blend of engineering excellence and deep industry expertise, helping over 425 global clients innovate in the areas of automotive, financial services, travel and hospitality, healthcare, life sciences, media and telecommunications.

DXC Technology is a leading Fortune 500 IT services company which helps global companies run their mission critical systems. Together, DXC and Luxoft offer a differentiated customer-value proposition for digital transformation by combining Luxoft’s front-end digital capabilities with DXC’s expertise in IT modernization and integration. Follow our profile for regular updates and insights into technology and business needs.

Gothenburg, Västra Götaland County, Sweden (On-Site)

New Delhi, Delhi, India (Remote)

Poland, Ohio, United States (Remote)

Kraków, Lesser Poland Voivodeship, Poland (On-Site)

Wrocław, Lower Silesian Voivodeship, Poland (On-Site)

Ukrainka, Kyiv Oblast, Ukraine (Remote)

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (On-Site)

Bengaluru, Karnataka, India (On-Site)

Mississauga, Ontario, Canada (On-Site)

View All Jobs

Get notified when new jobs are added by Luxoft

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug