SOC Regional Operations Manager

3 Months ago β€’ 5 Years + β€’ Operations

Job Summary

Job Description

As a Security Operations Center (SOC) Regional Operations Manager at Google, you'll lead the day-to-day operations of key SOC infrastructure, contributing technically and strategically. Leveraging deep SOC process and operational knowledge, along with understanding of local laws, you'll develop and lead programs aligned with regional/global strategies. This involves partnering with external leaders and internal cross-functional teams for project prioritization and resource allocation. Responsibilities include strategic and operational oversight of SOC operations, leading teams during crises, collaborating within the Cloud Shared Responsibility Model (CSRM), building the Security Operations Program to meet scaling business needs, and partnering with regional CSRM leaders to track trends and risks. The role demands strong leadership, technical expertise, and collaborative skills within a complex international environment.
Must have:
  • 5+ years leading SOC operations
  • 5+ years managing resources and vendors
  • Experience managing technical/non-technical teams
  • Lead SOC teams during crises and incidents
  • Strategic, technical, and operational oversight
Good to have:
  • Global operational experience
  • Experience with security technologies (CCTV, Access Control)
  • Excellent people management and leadership skills
  • Project management skills (prioritization, budgeting, implementation)

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 5 years of experience leading operational or project based work and tasks, and coordinating or managing resources for
    Security Operations Centers.
  • 5 years of experience managing, sourcing, or procuring business resources and vendors.

Preferred qualifications:

  • Experience managing technical and non-technical groups to drive business outcomes.
  • Global operational experience in multiple countries and cultures.
  • Experience with security technologies including CCTV, Access Control, and Incident Management Systems.
  • Excellent people management and leadership skills, with experience leading multi-disciplinary teams in a complex international environment.
  • Track record in managing security operations and security personnel and delivering high quality, customer-oriented security programs.
  • Ability to lead projects by navigating priorities, measurable objectives, dependencies, planning, resourcing, scheduling, budgeting, implementation, and subsequent monitoring.

About the job

Security is at the core of Google's design and development process: it is built into the DNA of our products. The same is true of our offices. You're an expert who shares our seriousness about security and our commitment to confidentiality. You'll collaborate with our Facilities Management team to create innovative security strategies, investigate breaches and create risk assessment plans for the future. You believe that providing effective security doesn't come at the expense of customer service - you will be our bodyguard (and our long lost pal).

As a Security Operations Center (SOC) Services Regional Operations Manager, you drive the day-to-day outcomes of key SOC infrastructure through technical contributions. You use your deep knowledge of SOC processes, operations, and local laws to develop and lead programs that align with regional or global strategy in order to gain efficiency while managing SOC Services Objectives and Key Results (OKRs) assigned to them.

In this role, you partner with external industry leaders and collaborate with upper management and cross-functional teams to discuss project prioritization, and resource allocation. You also demonstrate the behaviors expected of all Googlers as captured in Google's cultural pillars, and you engage in community contributions to improve and sustain our culture, making Google a better place to work.

Responsibilities

  • Lead SOC Operations by providing strategic, technical, and operational oversight. Lead SOC teams during crisis and incident response and coordinate with other parts of Cloud Shared Responsibility Model (CSRM) and the SOC Services ecosystem as required.
  • Be a core leader within the Regional Leadership team and have the knowledge and capability to respond to global events in support of other CSRM leaders.
  • Support in building out our Security Operations Program to meet scaling business needs, to include program updates, and procedures.
  • Be an integrated member of the CSRM leadership team supporting the delivery of regional strategy.
  • Partner with CSRM regional cross-functional leaders, track regional trends and risks to ensure the SOC Services ecosystem has the capability to meet demands.

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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