Technical Customer Engineer
Job Summary
Job Description
The Technical Customer Engineer focuses on providing technical support and expertise to the sales team and customers during the sales process. This includes answering questions about products and product lines, providing in-depth demonstrations, assisting customers in maximizing product benefits, and diagnosing, troubleshooting, repairing, and debugging complex systems. This role ensures customer satisfaction and successful product implementation through technical proficiency and support throughout the customer journey.
1 skill required
Job Details
Focuses on providing technical support and expertise to the sales team and customers during the sales process. Expertise provided to parties may include answering questions about a single product or a product line, providing in-depth demonstration of the products, assisting customer with maximizing the benefits from the products they bought, and diagnosing, troubleshooting, repairing, and debugging complex systems.
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About The Company
At Nordson, we believe that anything is possible. We empower our global team of employees to engineer, manufacture, and market innovative products and systems that are essential to everyday life. These differentiated products and systems are used for precision dispensing and processing and serve a variety of end markets, including packaging, transportation, medical, and electronics. Founded in 1954, we are guided by our values of integrity, respect for people, customer passion, energy, and excellence. We care for our employees and provide them with opportunities to advance their careers and make an impact, inside and outside of work.
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