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Technical Writer, Foundation Services

Ontario, Canada (On-site)

Technical Writer, Foundation Services

6 Days ago • 4 Years + • Full Stack Development

About the job

8 skills required for this role

Add these skills to join the top 1% applicants for this job

html

javascript

css

xml

json

foundation

yaml

software-development-lifecycle-sdlc

Job Description

This Technical Writer role at Google focuses on creating clear and concise documentation for Google Cloud Foundation Services. Responsibilities include leading user experience and information architecture, developing conceptual documentation and how-to guides, working with engineering and product management to document new features, and communicating with Cloud customers through various online materials. The role involves managing projects and coordinating junior writers, requiring experience in writing for technical audiences, web writing, and familiarity with tools like Markdown, HTML, CSS, or JavaScript. The ideal candidate will have a proven track record of creating effective documentation for developers and dev-ops, and possess strong communication skills to bridge the gap between developers, marketing, and external users.

Must have:

Bachelor's degree or equivalent experience
4+ years experience creating technical content
Web writing experience (Markdown, HTML, CSS, JS)
Lead UX, information architecture
Document new features with engineering

Good to have:

REST-based technologies experience
Copy editing and assisting non-writers
API management, Cloud, SDLC familiarity
Designing information architecture for large content sets

Minimum qualifications:

Bachelor's degree in a relevant field, or equivalent practical experience.
4 years of experience creating content for technical audiences (e.g., developer documentation, Computer Science course material, or IT administration playbooks).
Experience writing for the web and with Markdown, HTML, CSS, or JavaScript.

Preferred qualifications:

Experience with REST-based technologies (e.g., HTTP, JSON, XML, YAML).
Experience assisting non-writers with developmental and copy editing.
Familiarity with API management, Cloud, Cloud/Hybrid, Multi-Cloud, or Software Development Life Cycle (SDLC) technologies and practices.
Proven track record of researching and writing effective documentation for developers and dev-ops.
Ability to design information architecture for moderate to large content sets.

About the job

Technical writers communicate complex information clearly, concisely and accurately, and without relying on jargon. As a technical writer, your role involves tasks such as writing conceptual overviews and procedures, reading and writing example code, or updating help center queries and FAQs. Technical writers play a big part at Google. They are a key link between developers, marketing associates, developer advocates, as well as all the external users and developers, tying together many vital but disparate parts of the Google ecosystem.

You develop complex, in-depth communications for internal and external audiences and manage projects that involve coordinating multiple junior writers.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

Lead the user experience, information architecture, navigation, and effort to reduce fragmentation and discoverability issues.
Communicate with Cloud customers through conceptual documentation, detailed how-to guides, code samples, and other online materials.
Be responsible for working with engineering and product management to document new features.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.