VIP Account Manager Intern
Job Summary
Job Description
As a VIP Account Manager Intern at Blitz (a Voodoo venture), you'll be the primary contact for high-value players, ensuring an exceptional gaming experience. Responsibilities include driving player engagement and retention, optimizing monetization through personalized strategies and exclusive bonuses, analyzing VIP KPIs and reporting on performance, and engaging with VIPs across multiple platforms (Facebook, Instagram, TikTok, email, Intercom). You'll work closely with various teams to enhance the player experience, providing feedback and implementing effective retention strategies. This role requires exceptional communication, strong analytical skills, and a passion for mobile gaming and player engagement.
Must have:
- Fluent in French and English
- Final-year student from a Top 10 Business School
- Strong communication and writing skills
- Interest in mobile gaming and player engagement
- Proactive, detail-oriented, and organized
Good to have:
- Familiarity with social media and digital trends
- Experience with social listening tools
4 skills required
Job Details
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
Team
Launched in 2021, Blitz takes mobile games to the next level, where fun meets competition. It is one of Voodoo’s first new venture projects focused on diversifying its portfolio and reinforcing its position as a leader in mobile gaming.
Blitz allows players to compete on its set of mobile games for real cash prizes, leveraging on Voodoo’s unique game portfolio. Users can discover a vast array of games and challenge other players in tournaments and turn their skills into real rewards! Blitz unlocks new dimensions for mobile gamers.
We are growing the team and in search for creative, accountable individuals, to help Blitz become a leader in the real-money gaming space.
Role
As a VIP Account Manager Intern, you will be the primary point of contact for our most valued players, ensuring they have an exceptional gaming experience.
- Focusing on driving player engagement, retention, and monetization.
- Managing and retaining VIP players by maintaining close relationships through social media and in-game chat, while providing premium service with exclusive bonuses, private events, and personalized promotions.
- Optimizing monetization by closely monitoring VIP activity to anticipate their needs, identify churn risks, and implement effective retention strategies.
- Analyzing and reporting VIP player KPIs, tracking spending and engagement, and providing regular reports on performance and campaign impact.
- Engaging with VIPs across multiple platforms, including: Facebook, Instagram, TikTok, E-mail, Intercom (our in-game chatbot)
- Enhancing the player experience by serving as the direct contact for VIP requests, personalizing interactions with tailored gifts, and sharing feedback with the product team to improve the game experience.
- Working closely with multiple teams (LiveOps Team, CRM & Operations Team, Product Team & Marketing/Growth Team)
Profile
- Final-year student from a Top 10 Business School, seeking an internship
- Fluent in French and English
- Interested about mobile gaming and player engagement
- Strong interest in social media platforms, social listening tools and emerging digital trends
- Familiarity with the current media landscape and marketing trends
- Exceptional communication with outstanding editorial writing abilities
- Strong critical thinking and problem-solving skills
- Proactive, detail-oriented and organized
- Collaborative team player with a results-driven mindset
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About The Company
Voodoo is a tech company that creates mobile games and apps. With 7 billion downloads and over 150 million monthly active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta.
The company is one of the most impressive examples of hypergrowth in the ecosystem, having raised over $1B and backed by Goldman Sachs, Tencent, and GBL.
Voodoo is now a team of over 750 employees worldwide, we’re looking for talented individuals from across the globe to join.
Entertain the world with us
voodoo.io/careers/jobs
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