Bodyshop Parts Advisor (台中)

4 Months ago • 3 Years + • Administrative

Job Summary

Job Description

The Bodyshop Parts Advisor in Taichung, Taiwan, is responsible for managing parts inventory, processing orders, and ensuring timely delivery to support vehicle service. Key responsibilities include receiving and shipping materials, accurately recording transactions in the Dealer Management System (DMS), resolving supplier issues related to packaging and shipping, and communicating with customers to ensure order satisfaction. The role requires strong organizational skills, attention to detail, and effective communication. Experience in parts and materials management within the automotive industry is essential, along with proficiency in DMS systems and MS Office software. The position involves handling inbound and outbound logistics, order tracking, and resolving any discrepancies. Excellent written and spoken communication skills in both English and Chinese are required.

Must have:

Manage parts inventory
Process orders accurately
Resolve supplier issues
Communicate with customers
DMS & MS Office proficiency
3+ years experience in logistics
English & Chinese fluency

Good to have:

Basic automotive knowledge
Understanding of dealership workflows

Perks:

Employee Stock Purchase Plan (ESPP)
Comprehensive Medical Coverage
Global Employee Assistance Program (EAP)
Employee Vehicle Purchase Program
Employee Welfare Committee
Employee Merchandise Discounts
Celebratory Gifts
Employee Referral Program

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ms-office

Job Details

What to Expect

• Return missed phone calls and emails promptly. • Receive stock, pick, ship and transact materials inventory to support the needs of vehicle service. • Accurately record parts transactions and data into Dealer Management System – attention to detail critical. • Escalate any issues that need to be addressed to correct any inbound packaging issues from our internal and external suppliers. • Maintain records of time, expenses, and materials. • Communicate estimated parts ship and arrival time, including regular updates. • Follow up with customer on parts order and ensure complete satisfaction with the order.

What You’ll Do

職務說明： • 回覆相關問題來電及電郵 • 接收及運送不同物資和管理庫存，以有效支援售後服務及零件供應 • 準確而詳細地記錄問題到經銷商管理系統 • 分析和解決所有內外供應商的運送及包裝等問題 • 詳細地記錄維修或跟進時間、費用及物料使用。 • 與零件供應商議定運送物料及時間，並定時更新報告 • 執行其他被指派的相關任務

What You’ll Bring

其他條件: • 對汽車維修保養等技術知識有基本概念 • 具有零件, 物料管理相關經驗 • 了解基本汽車操作、設備和維修方法 • 明白經銷商的業務流程 • 能操作DMS系統及MS Office 軟件 • 至少3年物資和物流管理經驗 • 良好的英文及中文書寫能力

Compensation and Benefits

Benefits

In addition to a competitive compensation package, Tesla Taiwan is pleased to offer the following benefits for employees:

Employee Stock Purchase Plan (ESPP)
Comprehensive Medical Coverage
Access to Global Employee Assistance Program (EAP) and Wellbeing Resources
Employee Vehicle Purchase Program
Employee Welfare Committee
Employee Merchandise Discounts
Celebratory Gifts for Special Occasions
Employee Referral Program

The Company reserves the right to make changes to the Total Rewards benefits without prior notification/approval from the employees, and such benefits may also be subject to terms and conditions determined by the Company

福利

除了具有競爭力的薪酬方案外，Tesla台灣為員工提供以下福利：