Business Controller - OPS tower

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk .

What we offer:

This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded.
You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other

The Business Controller is a multifaceted role requiring the individual to serve as an Implementation Manager, Subject Matter Expert (SME), Fin-ops Performance Manager, and oversee Business Controlling and Governance activities.Has responsibility for independently handling Finops, Implementation, Platform migration (SCP), project management, creating governance and performance metrics in line with the Client/Process IOP's and ensures quality of service is
maintained at all times. Interacts with internal stakeholders and plays
an active role in resolving process related issues, Supporting ,training and
coaching of new team members and supporting the Team Lead on a regular
basis.

• Lead and manage customer implementations, ensuring smooth transition from conception to stable operations.
• Coordinate with various stakeholders to ensure alignment and successful project execution.
• Manage Fin-ops processes, measures, and design performance visibility for the entire Europe Operations Tower team to GSC and regional management.
• Control Fin-ops KPI’s, Improve Cashbox Adoption ratio, work closely with CX, GSC, Area teams for Fin-ops Performance improvement.
• Identify and drive continuous improvement opportunities to streamline processes in both Ops & Fin-ops and improve accuracy and efficiency within operations.
• Assist the leadership team in optimizing resources, developing processes, and setting up compliant measures.
• Provide specialized knowledge in operations and platforms (SCP, mymaersk, etc.) to guide process improvements, address exceptions, and foster best practices across teams.
• Responsible for analysing and presenting critical insights and data to top management. This role involves working closely with various departments to gather data, perform detailed analysis, and create comprehensive reports that support strategic decision-making.
• Act as the team’s representative in GSC and Regional Management calls, as well as in customer calls on behalf of Maersk.
• Analyse volume and productivity targets

Prepares export/import shipment documents.
Has SME in-depth knowledge in documentation and takes lead in coaching
and training TM's.
Reviews client requirements and aligns the process IOP's.
Has good process and business knowledge.
Participates in/facilitates engagement calls with stake holders

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

 

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  accommodationrequests@maersk.com.