Collections Portuguese Speaker

This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job.

We offer

Maersk being the global leader in the industry, you’ll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyone’s contribution is valued and rewarded.

On leadership and mentoring, Maersk has a nurturing management culture. Throughout their career, your leaders will support your ideas and provide necessary advice and training. You’ll be given the opportunity to prove yourself, as well as challenging work that develops your abilities.

On career development, there are wide range of roles in Maersk and Maersk has a very good career mobility program that establishes a culture of priority consideration to internal candidates and to encourage employees to take responsibility for managing their careers whether to move laterally or vertically.

Key responsibilities

• Initiates and receives business to business collection calls.

• Reviews open invoices to understand why they are not yet paid and do necessary steps in order to be settle at the earliest possible.

• Advise customers of necessary actions and strategies for debt repayment.

• Locate and monitor overdue accounts, using computers and a variety of automated systems.

• Manages assigned portfolio through relationship building (internal & external) and the by applying ability to innovatively problem solving.

• Works hand in hand with Credit Analyst, Collection Analyst and Sales in terms of new application, renewal, and revocation of credit facility.

• Communicates collection results / issues with Team Lead or Collection Manager

• Participates in conference calls with Sales Team and Customers.

• Log transaction in AR tool with the use of SAP and other legacy system to perform collections.

We are looking for

• Bachelor’s degree in any business-related courses

• At least 2 years’ experience in direct contact with customer (C. Service or Collections)

• With excellent negotiation skills and a win-win attitude

• Highly developed communication skills both verbal and written (English & Portuguese).

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.