Customer Engineer, Infrastructure Modernization, SAISV, Google Cloud

1 Month ago • 10 Years + • DevOps • $147,000 PA - $218,000 PA

Job Summary

Job Description

As a Customer Engineer, you will partner with technical business teams to differentiate Google Cloud to customers. You will help prospective and existing customers and partner with Google Cloud, develop creative cloud solutions and architectures to solve their business tests, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud. Responsibilities include identifying and qualifying business opportunities, sharing enterprise infrastructure modernization knowledge, working with Google Cloud products to demonstrate integrations, guiding customers through legacy application assessments, and recommending integration strategies for Google Cloud implementation. The role requires extensive experience with cloud native architecture, cloud infrastructure engineering, and engaging with technical and executive stakeholders.
Must have:
  • 10+ years cloud native architecture experience
  • Experience presenting to technical stakeholders and executives
  • Cloud infrastructure & on-premise engineering experience
  • Experience with virtualization or containerization platforms
  • Identifying and resolving technical blockers
Good to have:
  • Experience with Software-defined networking
  • Security concepts (encryption, identity management)
  • Application migration to cloud platforms
  • Developing and presenting solution briefings
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details


Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders.
  • Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.

Preferred qualifications:

  • Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
  • Experience with security concepts such as encryption, identity management, access control, attack vectors, and pen testing.
  • Experience in migrating applications and services to cloud platforms.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will partner with technical business teams to differentiate Google Cloud to customers. You will help prospective and existing customers and partner with Google Cloud, develop creative cloud solutions and architectures to solve their business tests, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $147,000-$218,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .

Responsibilities

  • Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
  • Share enterprise infrastructure modernization knowledge to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
  • Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
  • Guide customers through assessments of existing legacy application environments and provide recommendations on a prioritization roadmap for infrastructure and application modernization.
  • Recommend integration strategies, enterprise architectures, platforms, and application infrastructure to implement a complete solution on Google Cloud.

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