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Data Center Technician, Global Server Operations

New South Wales, Australia (On-site)

Data Center Technician, Global Server Operations

3 Days ago • 2 Years + • Administrative

About the job

2 skills required for this role

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linux

networking

Job Description

The Data Center Technician role involves installing, configuring, testing, troubleshooting, and maintaining hardware (servers and components) and server software (Google's Linux cluster). Responsibilities include configuring network components (routers, switches, etc.), participating in projects, developing contingency plans, and performing physical installations. The work is physically demanding, requiring lifting up to 50lbs and extended periods of physical exertion. Troubleshooting, diagnosing issues, and maintaining data security are key aspects. The role also involves disassembling end-of-life equipment and performing preventative maintenance. Successful candidates must obtain TS NV1 clearance under the Australian Government PSPF.

Must have:

Bachelor's degree or equivalent experience
2 years diagnosing/troubleshooting OS, hardware, or networking
Component-level IT equipment repair
Ability to lift 50lbs and work physically demanding hours
Work non-standard hours (weekends, holidays)
TS NV1 clearance (Australia)

Good to have:

Google IT Support Professional Certification
Data center/NOC experience
Collaboration and teamwork skills
Adaptability to dynamic environments

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
Experience with performing component-level repairs on IT equipment.
Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
Ability to work non-standard hours, including working weekends, holidays and on shift-based schedule as required.

Preferred qualifications:

Certification in the online Google IT Support Professional program.
Experience working within a data center or network operation center environment.
Ability to collaborate and partner with teams to overcome challenges.
Ability to adapt to changes in a dynamic work environment.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

Successful candidates will be required to obtain TS NV1 clearance under the Australian Government Protective Security Policy Framework (PSPF).

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

Deploy and operate new data center infrastructure across projects or functions.
Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting.
Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.