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Account Strategist, Retail, Mid-Market Sales, Google Customer Solutions

3 Months ago • 2 Years + • Business Development • Marketing

Job Summary

Job Description

This Account Strategist role at Google focuses on mid-market retail clients. Responsibilities include delivering against quarterly growth goals, owning a portfolio of medium and large businesses, proactively pitching and consulting with customers on their annual digital marketing plans, driving customer growth by exceeding expectations, and managing stakeholder relationships. The ideal candidate possesses experience in advertising, consultative business, online media, or marketing, along with strong communication, analytical, and relationship-building skills. A deep understanding of online marketing strategy and performance marketing is crucial. The role involves developing multi-quarter plans, identifying growth opportunities, and managing risks to achieve business objectives. The position requires a proactive approach to client engagement and a proven ability to consistently exceed goals.
Must have:
  • Bachelor's degree or equivalent experience
  • 2+ years in advertising/marketing
  • Consultative sales experience
  • Online marketing strategy knowledge
  • Strong communication & analytical skills
  • Achieve quarterly growth goals
  • Manage client portfolios effectively
Good to have:
  • Experience with performance marketing
  • Ability to build narratives for client engagement
  • Proven track record of exceeding sales targets

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in advertising, consultative business, online media environment, business development, or marketing role.

Preferred qualifications:

  • Experience assessing and achieving client success via business techniques, including questioning, objection handling and engaged promoting.
  • Knowledge of online marketing strategy; expertise in managing digital advertising campaigns with a focus on performance marketing.
  • Ability to build narratives and utilize storytelling for client engagement.
  • Ability to own a portfolio in an advertising or media business, and consistently overachieve goals to drive growth.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the direction and the strategy for how their advertising can reach thousands of users. Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you will have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Deliver against quarterly growth and product growth goals.
  • Own a portfolio of medium and large size businesses by understanding growth drivers, identifying opportunities for growth, managing risks and building multi-quarter plans for achievement.
  • Pitch and consult with customers proactively to support annual digital marketing discussions and budgets.
  • Drive customer growth by delivering outstanding customer business experience and achieving customer business and marketing objectives.
  • Manage stakeholder management, build relationships with the end customer or agencies.

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About The Company

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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