Live Ops Director / VP of LiveOps

About FRVR

FRVR is a growth stage games platform and publishing company building an expansive, cross-channel ecosystem that connects billions through amazing games instantly. FRVR’s proprietary technology and global reach represent a sea change for players and game developers. By democratising game distribution & discovery, eliminating downloads, and providing game makers of any size with robust development and live game operating tools, FRVR reduces cost and eliminates friction for creators while connecting them with billions of players worldwide.

Founded & led by seasoned entrepreneurs and game-makers and backed by leading investors, FRVR has seen explosive growth. FRVR games have been downloaded 2 billion times. Through partnerships with companies including Facebook, Samsung, Snap, and TikTok, the company currently supports a growing player base of 2 million daily active players across an ever-expanding portfolio of games.

FRVR seeks passionate game-makers, technologists, data ninjas, product, and business leaders at all levels to join an incredible team and empower creators to serve their players better anywhere, on any device.

Intro

As the Live Ops Director at FRVR, you will lead a dynamic team responsible for live operations, publishing and game content management across our diverse game portfolio. This senior role focuses on maximizing revenue impact by leveraging data-driven strategies to enhance player engagement and monetization. You will coordinate communication channels, optimize game & channel publishing strategies, and ensure our live operations are top-notch. Your mission is to create a seamless, data-informed feedback loop that continuously refines player experiences and drives scalable growth.

Challenges & Responsibilities:

• Maximize Revenue Impact:
• Optimize platform products through multivariate testing across channels.
• Develop strategies to increase player retention, engagement, and monetization.
• Utilize analytics to identify key revenue drivers and opportunities.

• Data-Driven Decision Making
  • Analyze live operations data to understand player behavior and game performance
  • Report on initiative outcomes and provide actionable insights
  • Use data to iterate on and improve strategies

• Cross-Functional Collaboration
  • Work with the Platform team and stakeholders on new features
  • Align live ops activities with company goals
  • Lead cross-functional teams to implement new tools and features

• Live Ops Efficiency
  • Improve tools and processes to streamline operations.
  • Identify inefficiencies and propose solutions
  • Foster a culture of continuous improvement.

• Industry Benchmark
  • Stay updated on industry trends and best practices
  • Benchmark strategies against leading competitors.

We are looking for someone with:

• Experience:
  • 5+ years in live game operations, preferably in f2p or instant games.
  • Proven success in boosting player engagement and monetization.
  • Versatility with various game genres and platforms.
  • P&L ownership for multiple games.
• Bias for Impact:
  • Proactive, impact-driven, and autonomous.
  • Ability to identify and focus on high-impact opportunities.
• Analytical Expertise:
  • Strong analytical skills and proficiency with data analysis tools.
  • Experience in A/B testing and multivariate testing.
• Leadership:
  • Proven leadership and team management skills.
  • Strong decision-making abilities balancing short-term and long-term goals.
• Communication:
  • Excellent English communication skills.
  • Ability to facilitate cross-functional communication and create comprehensive documentation.

If you also have these experiences, it will be a bonus:

• Advanced Technical Knowledge:
  • Deep understanding of instant games and game development tools.
• User Acquisition:
  • Experience with user acquisition strategies and data analysis.

What else you should know (Perks):

• Permanent work contract 📝
• 30 vacation days ☀️ 🏝
• Workplace Allowance of 250€ (1 time payment) 📎
• Personal Training Budget of 600€ per year 🎓
• Remote working setup 👩💻
• You will be a part of a fun & playful working culture 🏀
• After 3 years with FRVR, you can take your own Mini-Sabbatical: 1 extra month vacation + 2500€ budget 🧳✈️