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Quality Control Supervisor

Karnataka, India (Hybrid)

Quality Control Supervisor

1 Month ago • 2 Years + • Data Analyst • Undisclosed

About the job

8 skills required for this role

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data-visualization

python

sql

excel

forecasting-budgeting

pivot-tables

quality-control

talent-acquisition

Job Description

Nielsen's Television Audience Measurement team seeks a Quality Control Supervisor to ensure high data quality and maintain a healthy viewer panel. Responsibilities include analyzing panelist behavior, creating quality control reports, monitoring key metrics, suggesting improvements to data quality and measurement techniques, managing panel health, forecasting recruitment needs, and preparing performance reports. The role involves collaborating with technicians and call center teams to resolve issues, ensuring accurate household information, overseeing the integration of new homes, managing incentive distribution, and performing quality checks. The supervisor will lead and coordinate a small team of analysts (3-5 members), ensuring timely completion of deliverables and adherence to quality standards. This position requires strong analytical skills, problem-solving abilities, and a passion for data integrity in the media measurement industry.

Must have:

Data analysis skills
2+ years experience supervising
Quality control expertise
Detail-oriented
Proficient in Excel/Google Sheets
Team leadership
Problem-solving skills

Good to have:

SQL
Python
Data visualization experience

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

We're seeking a dedicated person to join our Television Audience Measurement team. In this role, you'll ensure our data quality is high and our viewer panel stays in great shape.

What you'll do:

Analyze data to understand panelist behavior

Create and maintain quality control reports

Monitor key metrics for our measurement products

Suggest improvements for data quality and measurement techniques

Manage panel health, including forecasting recruitment needs

Prepare performance reports for management

Lead and coordinate a small team of analysts

This position puts you at the heart of our operations, working with data analysis, quality control, and media insights. It's an opportunity to make an impact on how we measure TV audiences and contribute to the media industry.

Join us in shaping the future of audience measurement!

Core Responsibilities

We're seeking an enthusiastic individual to join our Television Audience Measurement team. Your role will involve:
Analyzing data from Nielsen households using various tools and data sources
Identifying quality gaps by combining datasets from multiple sources
Monitoring homes that need technical support or quality control checks
Collaborating with technicians and call center teams to resolve issues
Ensuring all household information is accurate and up-to-date
Overseeing the integration of new homes into our operating sample
Managing the distribution of incentives to participating families
Performing quality checks and procedures in line with Nielsen standards
Oversee daily operations of a small team of analysts (3-5 team members)
Ensure timely completion of team deliverables and adherence to quality standards
In this position, you'll play a crucial role in maintaining data integrity, supporting our panel households, and ensuring our audience measurement meets the highest quality standards. It's an opportunity to blend analytical skills with practical problem-solving in the dynamic world of media measurement.

Position Requirements / Competencies

A talent for numbers and a love for data detective work
An eagle eye for details (nothing escapes you!)
At least 2 years of professional experience, which should include supervising others
Working with data background in market research, finance, insurance, or similar fields
Ability to thrive in a fast-paced, ever-changing environment
English language skills (B1 or above)
A passion for learning and growing your skills
Excel or Google Sheets wizardry (formulas, pivot tables, and data viz are your jam)
Bonus points for SQL, Python, or data visualization experience
A drive for results and a knack for making processes better
People skills that help you build great relationships
Comfort with matrix management and remote work setups

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

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