SDET - Mobile Testing

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" five years in a row and one of Fortune's "100 Best Companies to Work For" eight years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.

As an Automation Software Engineer on the Salesforce Mobile team, you will work with a team of smart engineers to design and own the cross-team automation and quality strategy. You will be involved in writing and reviewing code, giving suggestions around improving quality of the products that are shipped. Given the high visibility of this role, you'll be expected to work with several cross-functional teams.

About the Team
We work as a collaborative team with the shared goal of delivering excellent software, anchored in an agile culture of quality, delivery, and innovation. We encourage our software engineers to embrace shared responsibility for writing testable, high performance, maintainable code. We deliver working software in short sprints via iterative and incremental development practices. Individuals on our self-organizing team are motivated, trusted and continuously focused on technical excellence.

Supported operating systems include: iOS and Android

The Quadrant3 Mobile Testing team conducts automation quality tests and provides release support for the Salesforce application and conducts testing for scrum teams who

* Develop Salesforce hybrid applications
* Develop frameworks for rendering UI across all supported mobile devices, apps and operating systems

Key Responsibilities

* Work directly with scrum teams in writing automation test cases in testing quality and functionality of features
* Build and maintain regression test suites and frameworks
* Collaborate with each other to prioritize user stories and execute test cases
* Verify reproducibility and impact of bugs found by others
* Retrieve and file bugs from devices' crash report logs
* Write descriptive bug reports
* Know and evangelize automation best practices to fix and prevent inefficient test automation
* Be a voice of quality always assessing the quality gaps and driving initiatives to close them
* Own and enhance a test infrastructure that is scalable and reliable, spanning multiple release cycles
* Partner with development and product management teams in each stage to coordinate the work and solve dependencies
* Stay current with relevant technologies

Required Skills

* 4+ years programming experience in writing high-quality Java code and unit tests
* Experience with tools like Xcode, Android Studio, AppCenter, Jenkins, Eclipse, GIT etc.
* Experience with automating test tools Appium, Selenium, and web driver 
* Minimum 4 full years experience conducting feature, regression, and exploratory testing of hybrid, mobile business applications on two or more of the operating systems mentioned
* Knowledge of professional software engineering best practices for the software development life cycle, including coding standards, code reviews, source control management, continuous integration, build processes, testing, and operations
* Experience with hybrid native/web applications and WebViews preferred
* Strong interest in and demonstrated knowledge of various mobile devices and operating systems
* Understanding of concepts and methods in client / server applications
* Proactive communication with team and automation engineers
* An eagerness to learn new things and to help others do the same
* Excellent verbal and written communication skills
* Passion for customer experience
* Experience with Mobile SDK technologies a plus++

Desired Characteristics

* Ability to suggest improvements to test cases and flow
* Ability to switch projects based on changing priorities in a dynamic, agile software development environment
* Ability to quickly learn new areas, and identify and prioritize the related testing work
* Enjoy breaking things, be exhilarated when you discover that really complicated bug, and be so detail-oriented that people comment on it
* Comfortable asking a lot of questions
* Patience, creativity and flexibility
* Understanding mobile market with various devices and operating systems
* Experience with Agile development methodology (e.g., Scrum)
* Knowledge of CRM is a plus

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At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

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