Search Event-Creator Search Insight - Trust and Safety, Japan

1 Month ago • All levels • Monetization

About the job

Job Description

ByteDance's Trust and Safety team is seeking a Search Event-Creator Search Insight specialist to contribute to the safety and quality of its search content ecosystem. This role involves conducting data analysis, quality inspections, and performance management of vendors. You will evaluate cases, create guidelines, and deliver data-driven insights to enhance user experience and project success.
Must have:
  • Excellent data analysis skills
  • Fluent Japanese and business-level English
  • Knowledge of TikTok and search engines
  • Experience in moderation & evaluation projects
Good to have:
  • Strong communication skills
  • Cross-team collaboration experience
  • Understanding of local culture and online habits
  • Willingness to handle sensitive content
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Responsibilities
ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. 2012年に設立されたByteDanceは「inspire creativity and enrich life」をミッションに掲げています。ByteDanceはTikTok、Helo、Ressoなどの多くの製品に加え、Toutiao、Douyin、Xiguaなど中国市場のみで使用できるプラットフォームを所有しています。ByteDanceはこれらのプロダクトを通じて、人々がコンテンツとつながり、コンテンツを消費し、コンテンツを創造することをより簡単で楽しいものにしました。 Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us. 「創造」はByteDanceの中心となる価値観です。私たちのプロダクトは想像力を広げるためのもので、これはイノベーションを可能にするチームにも共通することです。私たちは「Inspire Creativity and Enrich Life」をミッションとし、日々その達成を目指しています。先の見えない挑戦でも、私たちにとっては、学び、イノベーションを起こし、チーム一丸となって成長するチャンスです。ByteDanceでは、共に創造し、成長します。それが私たち自身、会社、そしてユーザーの皆さんにとって、インパクトをもたらす方法だからです。私たちと一緒に働きませんか。 About the Team / チームについて Trust and Safety The Trust and Safety were established to create to bring safety to the platform. We work hard to make sure the platform is protected and able to provide the best experience for all of our users. Trust and Safetyチームは、プラットフォームに安心・安全をもたらすために設立されました。私たちは、プラットフォームが保護され、すべてのユーザーに最高の体験を提供できるように努めています。 It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. About Evaluation and Investigation ENG: Search Operation team mainly provides safety and non-safety search data for all of our products. We are committed to assisting R&D with algorithms iteration through a large amount of high-quality data, by providing objective evaluation and data analysis for improving user experience in search scenarios. The team plays a vital role in analyzing user searches and search strategy optimization to ensure a positive and safe user experience for our community.ffc 私たちのチームは、弊社の全製品の検索エンジンのモデルを向上するため、AIデータオペレーションサービスを提供しています。検索機能におけるユーザー体験のデータ分析を行い、検索アルゴリズムの研究開発を支援しているのです。 Search Operation Teamは、ユーザーの検索を分析し、検索戦略を最適化することで、ユーザーにとってポジティブで安全なユーザー体験を保証する重要な役割を果たしています。 Responsibilities / 業務内容 ENG - Working in the search team to ensure key targets (e. g. productivity; efficiency; quality) are met in moderation work of search content ecosystem building. - Conduct quality inspection and performance management of vendors, provide data feedback and optimize SOP to ensure the overall success of projects. - Conduct case evaluations and other product operational duties, including but not limited to delivering evaluation guidelines, evaluation reports, data&product feature insights to drive project success. - Support training and go-live process. - Performs other duties as assigned
Qualifications
Minimum Qualifications: - Excellent data analysis and communication skills. - Bachelor's degree or above - Fluent level of Japanese language skill and business level above of English skill - Knowledge about Tiktok and search engine, familiar with social media and video/streaming platforms. - QA experience of moderation&evaluation project Preferred Qualifications - Good communication skills, experience in cross-team collaboration, eager to learn - Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult & sexual content - Deep understanding of local culture and familiarity with local users' online habits D&I ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. ByteDanceは、従業員がそれぞれのスキル、経験、独自の考え方に基づき評価されるインクルーシブな環境作りを推進しています。私たちのプラットフォームは世界中の人々を繋げる特徴があり、それは私たちの職場環境においても同様です。ByteDanceのミッションは創造性を刺激し、喜びをもたらすことです。その実現のために、組織内の多様な意見を敬意をもって受け入れ、また、私たちに関係する様々なコミュニティーを反映した職場作りに取り組んでいます。私たちはこの考え方を最も大切にしており、応募される方も同様であると信じています。また、ByteDanceは、採用プロセスの間、応募される方に適切なサポートを提供することにも取り組んでいます。
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