Senior Service Reliability Engineer

4 Days ago • 7 Years +

About the job

Summary_{By Outscal}

Senior Service Reliability Engineer for PlayStation Cloud Gaming, responsible for reliability, scalability, and production code quality. Strong Linux experience, Python, distributed data storage, and Kubernetes are required. Mentorship and leadership opportunities are available.

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

As a part of Sony Interactive Entertainment , the Future Technology Group (FTG) is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond.

Our Service Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers. We do this by influencing design and operational decisions towards the overall stability of the gaming service. Our SREs focus on three main things: overall ownership of production, production code quality, and deployments. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels.

We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the S/W development lifecycle, ensuring the operational readiness and stability.

What we're looking for:

Minimum of 7+ years working experience in Software Development and/or Linux Systems Administration role.
Strong interpersonal, written and verbal communication skills.
Available to be scheduled in on-call rotation.
Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure.
Development experience in one or more of the following programming languages:
Python (preferred)
Bash, Go, Java, C++, or Rust
In addition, experience with at least 3 of the following topics:
Distributed data storage at scale (Hadoop, Ceph)
NoSQL at scale (MongoDB, Redis, Cassandra)
Data Aggregation technologies. (ElasticSearch, Kafka)
Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability
Monitoring & Alerting (Prometheus, Grafana), and Incident Management toolsets
Kubernetes and/or AWS (deployment and management)
Software Distribution (Package management and distribution at scale)
Configuration Management (ansible, saltstack, puppet, chef)
S/W Performance analysis and load testing (QA or SDET experience: a plus)

What you'll be doing:

Taking a leadership role in ongoing improvements in Reliability and Scalability
Work closely with SRE Management to define KPIs, processes and drive continuous improvement
Influence the architecture and implementation of solutions within the division
Mentor more junior SRE staff and enable them for success
Act as a voice to represent SRE in the wider organization
Represent the operational scalability of solutions in the wider division
Lead small-scale projects from inception to implementation
Design platform-wide solutions and provide technical leadership during their implementation
Demonstrate a high-level of organizational skills and initiative in the role

Benefits:

Salary: Annual salary paid across 12 month (different to other parts of Germany)
Bonus: Discretionary bonus, target level based on position level
Pension: Defined benefit provided by HDI - €35 per month after successfully passing the probation period
Insurances: Accident insurance
Flexible working: Employee can work from home in agreement with the manager
Holidays: 30 days + 3 day ‘Wellness Break’
Health Insurance: 30 EUR/month (insurance coverage up to 800 EUR)
Capital forming benefit: €40 per month
Travel allowance: Public transportation allowance.
Non contractual benefits: Games allocation, Christmas closure days
Other benefits: Long time service award. Free lunch Tuesdays and Thursdays soft drinks, coffee, fruit. Annual PS Membership, Budget for personal development

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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About The Company

PlayStation Global

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Want to take your career to the next level? Search open job vacancies at any of the Sony Interactive sites by visiting playstation.com/careers/

Sony Interactive Entertainment pushes the boundaries of entertainment and innovation, starting from the launch of the original PlayStation in Japan in 1994. Today, we continue to deliver innovative and thrilling experiences to a global audience through our PlayStation line of products and services that include generation-defining hardware, pioneering network services, and award-winning games. Headquartered in San Mateo, California, with global functions in California, London, and Tokyo, and game development studios around the world as part of PlayStation Studios, we believe that the power of play is borderless. Sony Interactive Entertainment is a wholly owned subsidiary of Sony Group Corporation.

For more information about our company, please visit SonyInteractive.com. For more information about PlayStation products, please visit PlayStation.com.