Senior UX Designer

14 Hours ago • 3 Years +

Job Summary

Job Description

The Senior User Experience Designer will be responsible for creating exceptional user experiences for cybersecurity products, catering to a diverse customer base. They will collaborate with a global UX team and cross-functional teams (Product Managers, Developers, Marketing, etc.) to apply user-centered design methodologies and develop innovative solutions. The role involves understanding user needs and business goals, driving design discussions, and ensuring solutions are intuitive, consistent, elegant, and maintainable. The designer will also focus on facilitating cross-team collaboration, managing project scopes, and delivering end-to-end user experiences with comprehensive documentation and communication. They will also contribute to UX guidelines and standards.
Must have:
  • 3+ years of UX/product design experience
  • Proficiency in Figma
  • Excellent verbal and written communication skills in English and Mandarin
  • Strong interpersonal and collaborative skills
  • Ability to solve complex design problems
  • Deep understanding of user-centered design
  • Experience with agile development
  • Bachelor’s degree or equivalent experience
Good to have:
  • Knowledge of the cybersecurity industry
  • Experience with design systems and platform design work

Job Details

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=============================================================== We are seeking a Senior User Experience Designer who can craft outstanding user experiences for our cybersecurity products, serving a wide range of customer types. You will be part of a global User Experience team, working with cross-functional teams such as Product Managers, Developers, Marketing, Visual Designers, Technical Writers, and more to apply user-centered design methodologies and shape innovative solutions. Starting from understanding user needs and business goals, you will leverage your design skills to drive design discussions and decisions. A passion for enhancing the user journey, combined with strategic thinking and a collaborative mindset, will be essential to your success in this role. You will play a key part in bridging cross-functional expertise, ensuring that the solutions we design are not only innovative but also intuitive, consistent, elegant, and maintainable. Responsibilities
  • Facilitate Cross-Team Collaboration: Build consensus across teams to solve complex problems and align on business goals.
  • Project Execution: Work on scope project work, partner with product management and engineering to balancing short-term delivery needs with long-term product goals.
  • Deliver End-to-End Experience: Design and model comprehensive user experiences, emphasizing user needs and problem-solving in presentations. Develop clear user flows, detailed specifications, and prototypes to effectively demonstrate the user journey.
  • Expand and maintain UX guidelines: Identify and explore additional use cases beyond single projects to enhance existing guidelines and patterns for company-wide use
  • Creative Problem Solving: Produce high-quality, research-based creative solutions to complex problems.
  • Collaborative Culture: Foster a culture of collaboration and inclusive decision-making.
  • Effective Communication: Document and communicate designs effectively with stakeholders and development teams.
  • Process Improvement: Collaborate with UX design leads and team members to improve processes and standards.
  • Bonus Points:
    • Knowledge of the cybersecurity industry or IT management.
    • Experience with design systems and platform design work.

Qualifications

  • Experience: 3+ years in UX/product design, preferably in SaaS or platform services.
  • Design Tools: Proficiency with Figma is a must; familiarity with other prototyping tools (e.g., Sketch, Adobe XD, InVision) is a bonus.
  • Communication: Excellent verbal and written communication skills in English and Mandarin.
  • Collaboration: Strong interpersonal skills and the ability to work in cross-functional teams. A team player who can also work independently.
  • Problem-Solving: Ability to solve complex design problems and make data-driven decisions.
  • User-Centered Design: Deep understanding of user-centered design, interaction design, and information architecture. Capable of delivering product design solutions, including user flows, wireframes, prototypes, and final designs.
  • Agile Development: Experience with agile development processes. Multi-tasking and time-management skills, with the ability to prioritize tasks.
  • Education: Bachelor’s degree (or higher) in a related field (e.g., UX Design, HCI, Product Design) or equivalent practical experience.
===============================================================
連結智慧 守護世界 --- Connected Intelligence for Securing a Connected World

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About The Company

For over 30 years, Trend Micro's unwavering vision has been to make the world safe for exchanging digital information. Security is our entire focus, and it shows. This single-minded passion has inspired our innovations that keep up with the bad guys despite a changing IT landscape, riskier user behavior, and constantly evolving threats.We embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. At Trend Micro, we're always looking for top talent and you will work with the best. With us, you have the opportunity to thrive in an industry that is dominating the news worldwide.

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