Staff Service Reliability Engineer

As a part of Sony Interactive Entertainment, the Future Technology Group (FTG) is leading the cloud gaming revolution, putting console-quality video games on any device, from TVs to consoles to mobile devices and beyond.

Our Service Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers. We do this by influencing design and operational decisions towards the overall stability of the gaming service. Our SREs focus on three main things: overall ownership of production, production code quality, and managing risk. The successful candidate will be self-directed and able to participate in the way we make decisions at different levels.

We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the S/W development lifecycle, ensuring the operational readiness and stability.

What we're looking for:

• Minimum of 9+ years working experience in Software Development, SRE, DevOps, and/or Linux Systems Administration role.
• Strong interpersonal, written, and verbal communication skills.
• Experience with coaching and mentoring other team members.
• Available to be scheduled for Tier 3 on-call.
• Proficient as a Linux Production Systems Engineer, with experience managing large scale Web Services infrastructure.
• Development experience in one or more of the following programming languages:
• Python (preferred)
• Bash, Go, Java, C++, or Rust
• In addition, experience with at least 3 of the following topics:
• Distributed data storage at scale (Hadoop, Ceph)
• NoSQL at scale (MongoDB, Redis, Cassandra)
• Data Aggregation technologies. (ElasticSearch, Kafka)
• Scaling and running traditional RDBMS (PostgreSQL, MySQL) with High Availability
• Monitoring & Alerting (Prometheus, Grafana), and Incident Management toolsets
• Kubernetes and/or AWS (deployment and management)
• Software Distribution (Package management and distribution at scale)
• Configuration Management (ansible, saltstack, puppet, chef)
• S/W Performance analysis and load testing (QA or SDET experience: a plus)
• Capacity planning, disaster recovery, and risk assessment
• Statistical analysis, data science, or machine learning

What you'll be doing:

• Owning and driving ongoing improvements in Reliability and Scalability
• Work closely with SRE Management to define critical metrics, processes and drive continuous improvement
• Influence the architecture and implementation of solutions within the division
• Mentor SRE staff and enable them for success
• Act as a voice to represent SRE in the wider organization
• Represent the operational scalability of solutions in the wider division
• Create and own projects from inception to implementation
• Design platform-wide solutions and provide technical leadership during their implementation
• Demonstrate a high-level of organizational skills and initiative in the role

Benefits:

• Salary: Annual salary paid across 12 month (different to other parts of Germany)
• Bonus: Discretionary bonus, target level based on position level
• Pension: Defined benefit provided by HDI - €35 per month after successfully passing the probation period
• Insurances: Accident insurance
• Flexible working: Employee can work from home in agreement with the manager
• Holidays: 30 days + 3 day ‘Wellness Break’
• Health Insurance: 30 EUR/month (insurance coverage up to 800 EUR)
• Capital forming benefit: €40 per month
• Travel allowance: Public transportation allowance.
• Non contractual benefits: Games allocation, Christmas closure days
• Other benefits: Long time service award. Free lunch Tuesdays and Thursdays soft drinks, coffee, fruit. Annual PS Membership, Budget for personal development