Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
SalesforceManagement Level
Senior AssociateJob Description & Summary
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Respond effectively to the diverse perspectives, needs, and feelings of others.
Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
Use critical thinking to break down complex concepts.
Understand the broader objectives of your project or role and how your work fits into the overall strategy.
Develop a deeper understanding of the business context and how it is changing.
Use reflection to develop self awareness, enhance strengths and address development areas.
Interpret data to inform insights and recommendations.
Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Basic Qualifications
Minimum Degree Required (BQ)
Bachelor's Degree
Minimum Year(s) of Experience (BQ)
3 year(s) of experience in Salesforce controls auditing, consulting and/or implementing.
Certification(s) Preferred
Salesforce certification
Preferred Knowledge/Skills
Demonstrates thorough abilities and/or a proven record of success as a team leader in the following areas:
Interfacing with clients as a consultant, auditor or business process specialist involving, designing, implementing, and/or assessing controls as it relates to multiple versions of the Salesforce platform-core financial modules, projects, some industry specific modules and/or bolt-on products for a global network of professional services firms;
Understanding and interfacing with clients on projects involving SDLC for Salesforce product implementations, configurations solutions - e.g. security and control, and/or optimizations of business process controls and application security, especially with facilitating core Salesforce and Shield, other GRC applications and technologies, and industry-specific modules/products;
Identifying and addressing client needs, including developing and sustaining meaningful client relationships; and,
Performing as a team leader, especially leading teams to generate a vision, establish direction, motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation.
Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member managing large engagements that involve facilitating with staff and managers as they perform assessments to evaluate controls, security, and segregation of duties as it relates to Salesforce product optimization, implementation and/or configurations, emphasizing the following areas:
Understanding clients' business, industry and/or technologies, leveraging thorough project management skills in relation to Salesforce projects, including developing project plans, budgets, and deliverable schedules, as well as defining resource requirements, project workflow, budgets, billing and collection;
Identifying key risks and controls, knowledge of Sarbanes-Oxley readiness, controls optimization, as well as configuration of controls around security, business process and within Shield;
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more}Desired Languages (If blank, desired languages not specified)
Travel Requirements
Up to 20%Available for Work Visa Sponsorship?
NoGovernment Clearance Required?
NoJob Posting End Date
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.
Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.