Adult Program and Services Manager
Job Summary
Job Description
The Adult Program and Services Manager at Pinnguaq Association leads the strategy and execution of adult programs, ensuring they meet participant needs nationwide. Responsibilities include overseeing program delivery, managing budgets, collaborating with internal teams to develop learning experiences, building community relationships to generate revenue, and working with leadership to align organizational needs with program offerings. The role also involves staying updated on labor market trends, improving program evaluation processes, analyzing feedback, and representing Pinnguaq at conferences and events. The manager will also develop culturally appropriate programs promoting digital literacy, cultural preservation, and economic development, and support funding applications.
Must have:
- Develop and lead adult program strategy
- Manage program budget and execution
- Collaborate with internal teams
- Build and maintain community relationships
- 3+ years program management experience
- 3+ years industry experience
Good to have:
- Experience with non-profit funding
- Experience with rural/Indigenous communities
- Proficiency in Google Suite, Slack, Monday.com
Perks:
- Northern Allowance
5 skills required
Job Details
Job Title: Adult Program and Services Manager
Reports to: Associate Director of Nunavut Operations
Location: Iqaluit, NU
Salary: $100,000 + Northern Allowance
Be part of the innovative future of STEAM (Science, Technology, Engineering, Arts, and Math) learning and digital skills training by joining our team. Working alongside rural, remote, Indigenous and other communities, Pinnguaq supports the development of STEAM skills through innovative technology, art, and play.
What does success look like at Pinnguaq?
- Engaging with thousands of young learners and adults across the country through the delivery of community-centred workshops
- Designing and deploying interactive experiences, online learning modules, and maker kits to teach STEAM fundamentals to all ages
- Publishing the nationally-recognized Root & STEM magazine, create a space to explore diverse voices and stories in STEAM
- Operating makerspaces in Nunavut & Ontario providing hands-on access to tools, equipment, and training for inquisitive minds and makers
Job Summary:
As the Adult Program and Services Manager at Pinnguaq Association, you'll lead the strategy and execution of our Adult Delivery Programs in alignment with our organizational goals. You'll ensure our programs meet the needs of Adult participants nationwide. Your responsibilities include overseeing Adult program delivery and ensuring organizational deliverables are being met for reporting purposes and organizational goal alignment. The Adult Program and Services Manager will drive program success and continuous improvement while working hand-in-hand with leadership. Additionally, you'll collaborate with the Associate Director of Delivery Operations to create resources for program execution and develop learner pathways for continuous skill development.
Responsibilities:
- Develop and lead the strategy of all adult programs rooted in the needs and requests of our communities
- Manage the program budget and develop a program budget execution strategy
- Manage the Employment specialists, STEAM Educators and other roles as needed to ensure our Adult Program and Services are top quality
- Collaborating with internal teams to gather resources and develop a robust adult learning experiences
- Build and maintain relationships to discover and drive continuous revenue for adult programs
- Work with internal teams on ensuring our Learning Management System reflects program training materials catered towards adult learners
- Work hand in hand with leadership to confirm organization needs are aligned with programs being offered
- Stay up to date with labour market trends to make informed recommendations on new program opportunities and target markets
- Work with the Delivery Operations Team to ensure a seamless evaluation process across our adult programs.
- Analyze the qualitative feedback received regarding programming to support ongoing development
- Create resources to support the Delivery Team’s execution of adult programing
- Source and attend relevant conferences and other community events as an ambassador for Pinnguaq’s adult programs
- Lead the development of innovative, culturally appropriate programs and services that promote digital literacy, cultural preservation, and economic development in Canada.
- Support our development team in creating compelling cases so Pinnguaq’s adult programs receive funding support
- Develop Pinnguaq “learner pathways” that provide learners with resources and tools to pursue further learning
Attributes and Qualifications:
Equal consideration will be given to non-academic skills and experiences of candidates.
- Degree or diploma in relevant discipline or equivalent experience
- 3+ years experience in program management
- 3+ years industry experience
- You have experience in seeking program participants insight and feedback, user journeys, and innovative programming
- Familiar with a non-profit landscape, program funding and managing budgets
- Comfortable working with Google Suits, experience with Slack and Monday would be an asset
- Experience building and maintaining communities relationships, and experience working with rural, remote or indigenous communities would be an asset
- Ability to work independently and with a team, using available resources to find answers to your questions
- Capable of prioritizing projects and meeting deadlines
Pinnguaq Association prioritizes the safety of our employees and the community members we work with, because of this we may require both new hires and current team members to undergo a Vulnerable Sector Screening (VSS). The approval for acceptance of a VSS lies with our People and Culture Team and Management. To ensure up-to-date documentation, please ensure it has not been over six months since the date of completion of the VSS you are submitting. The expense for the VSS falls on the individual, not the company, if there are any concerns regarding this please speak to the People and Culture Team. Additionally, please confirm you're completing the VSS in the correct region.
Pinnguaq Association strongly believes in fostering diversity within the communities we serve. We welcome those who would contribute to the further diversification of our staff including, but not limited to, Indigenous people, women, visible minorities, persons with disabilities and persons of any sexual orientation or gender identity.
Pinnguaq Association is committed to developing inclusive, barrier-free recruitment and selection processes and work environments. Please inform us should accommodation be required at any point in the recruitment process.
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About The Company
Pinnguaq, a not-for-profit organization, incorporates STEAM (Science, Technology, Engineering, Art, and Math) into unique learning applications that promote storytelling, health, wellness and growth with rural and remote communities. At its core, Pinnguaq embraces diversity and creates opportunities in order to empower all people through the use of technology.
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