Assistant General Manager - Retail

• Skilled in retail business financials (e.g. payroll, profit and loss) and driving sales growth
• Facilitates the alignment and improvement of HR policies, processes and programs in store
• Provide guidance in the areas of leadership and team development, organization and associate effectiveness
• Handle employee relations issues for store, escalating complex or unique employee relations issues to HQ HR team
• Manage the coordination of all new hire, process and system implementation training
• Skilled in retail business financials (e.g. payroll, profit and loss) and driving sales growth
• Own and implement exempt and hourly schedules that align to guest and businessneeds (including weekends, mornings, evenings, overnight, and appropriate seasonal adjustments)
• Supports all stores systems with cross-functional partners to drive efficiency and grow sales
• Impact the business and maximize store profitability by assisting in controlling expenses, protecting company assets, and by ensuring that store standards and processes for operations are consistent and well executed.
• Holds self and others accountable to high performance standards while providing Guests with memorable experiences
• Adept in writing weekly schedules for teams of 30 or more employees
• Assists in recruiting, training, scheduling and continued education of employees
• Skillfully recruits, interviews and processes employees into company profiles.
• Familiar with employee orientation need such as processing State and Federal Tax documents.
• Drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitably
• Evaluates store in the following key areas - management of team, merchandise, KPIs, FOH/BOH standards, processes, staff proficiency and business strategy
• Strengthens others through consistent coaching and feedback while driving productivity and morale of the team
• Manages time, projects, processes and resources to produce desired outcomes
• As a key carrier, follow all safe and secure training and processes
• Always demonstrate a culture of ethical conduct, safety and compliance. Lead and hold the team accountable to work in the same way. Cultivate a guest-centric and engaged team

Must-Have Superhero Gadgetry

• 2+ years’ strategic retail leadership experience, preferably in a Flagship or large volume location.
• Polished professional who understands how to tell a brand story
• Experience managing a large team of hourly team members and leaders as well as leaders of leaders
• Skills in recruiting, selecting, talent management and talent planning across all departments of the store
• Manage conflict and lead and hold others accountable
• Experience in collaborating with multiple teams - Executives, Creative, Loss Prevention, Merchandising, etc.
• Great verbal and written communication skills; excellent presentation skills
• Strategic and focused on the end results
• Decisive and collaborates with a team to develop strategies
• Has a good understanding of Pop Culture and follows Pop Culture trends
• Working knowledge of MS Office (Word, Excel and Outlook)
• Consistently demonstrate enthusiasm and passion for the brand
• Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary
• Regularly required to sit, stand, and bend. May lift/move up to 30 pounds occasionally