Job Description

• Management of online and offline operations for the entire hotel (rooms, F&B outlets, and all hotel services)
• Update room availability on main systems;
• Collect as much information as possible about the guest and share it with other departments of the facility (front office, housekeeping, etc.) to ensure a quality stay;
• Enter reservations into various operating systems;
• Constantly interact and interface with the revenue department to promote bookings and ensure the best room occupancy.

Qualifications

• At least 2 years of experience in the Booking department at luxury hotels
• Fluent knowledge of English and French
• Sales-oriented mindset, with a focus on converting inquiries into closed sales.
• Passion for hospitality and customer focus
• Ability to anticipate operational needs and willingness to take an active and responsible role in the team.
• Listening skills, empathy, and team spirit

Additional Information

Grand Hotel Parker's promotes a collaborative work environment, based on respect, transparency, and the enhancement of the individual. Meritocracy is a fundamental value, with opportunities for professional growth and recognition for commitment and passion.

• Initial 6-month seasonal contract (National Collective Bargaining Agreement for Tourism), with possibility of extension
• 5 days on 7 shifts, with rotating days off and no split shifts
• Availability for flexible hours
• Applications from residents in the area or those willing to relocate to Naples (accommodation not provided) are considered.