Client Service Delivery Executive

1 Month ago • All levels

Job Summary

Job Description

As a Client Service Delivery Executive, you will be responsible for daily communication with local FMCG producers, delivering regular reports, and preparing analytical presentations. You will also engage in contract negotiations and new client engagement. The role requires strong analytical, presentation, and organizational skills, as well as excellent negotiation and interpersonal abilities. A good understanding of Retail Audit methodology and software aptitude are also essential for this role. The job involves working in a multi-country environment and offers opportunities for development within expert groups and diverse projects.
Must have:
  • FMCG industry knowledge
  • Fluent English skills
  • Analytical and organizational skills
  • Excellent negotiation skills
  • Good interpersonal and cross-cultural skills
Good to have:
  • Understanding of Retail Audit methodology
  • Software aptitude
Perks:
  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)
  • Private Health Insurance compensation package (after the probation period)

Job Details

Job Description

As a leader in marketing and media information, Nielsen is one of the most trusted sources of business intelligence for the world's top brands. The work we do makes a significant difference to how businesses and brands perform in markets around the world.

RESPONSIBILITIES

  • Daily communication with local FMCG producers servicing in market research.
  • Regular reports delivery and ad-hoc studies pro-active sales.
  • Analytical presentations preparation and delivery to wide audience.
  • Contract negotiations.
  • New client’s engagement.

REQUIREMENTS

  • FMCG industry knowledge.
  • Fluent English skills.
  • Analytical, presentation & organizational skills.
  • Excellent negotiation skills.
  • Good interpersonal and cross-cultural skills.
  • Understanding of Retail Audit methodology.
  • Software aptitude.

WHAT WE CAN OFFER

  • Work in a stable environment, in large international research company.
  • Access to learning platforms, mentorship programs and educational support to keep developing your skills.
  • Opportunity to be a part of many products’ development projects (AR, Immersive Reality, Digital Solutions).
  • Ability to develop within expert groups in various products, methodologies, analytical tools.
  • High level of projects & client’s diversity (qual & quant / FMCG & non-FMCG).
  • Great, friendly atmosphere.
  • Working in a multi-country environment (on local and multicounty projects).
  • Private Health Insurance compensation package (after the probation period).

#LI-SG1

Additional Information

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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