Contract Fulfillment Specialist

Job Title

Job Description

Contract Fulfillment Specialist

The Contract Fulfillment Specialist ensures accurate contract screening and analysis to determine necessary amendments, handles the booking of subscription orders, and coordinates contract billing.

Your role:

• Work as a Subject Matter Expert (SME) in the Order to Cash End-to-End process to review contracts thoroughly to decide if any amendments are necessary before proceeding with further actions and work as 1st level escalation.

• Book Subscription (ZCQ) orders, which are subscription orders, contingent on whether contract amendments are deemed necessary.

• Establish and adjust recurring billing lines for contracts, ensuring monthly billing is accurately set up.

• Define the contract start date in Subscription order (ZCQ)once confirmed by Customer Finance, and set the Customer Acceptance Date (CAD) for Hardware installable order (ZPO) and Internal software order(YCQF) orders using the Customer Acceptance Form (CAF) in the orders data tab.

• If invoices do not generate automatically, create them manually to initiate subscriptions. Address disputes involving Subscription order (ZCQ) pricing, purchase order numbers, and partner corrections within SAP, and conduct quality audits for change orders.

You're the right fit if:

• You have no prior experience required with Bachelor's Degree OR minimum 4 years of experience with Vocational Education in areas such as Order Management, Logistics, Process Improvement, Business Administration or equivalent.
• You have a Bachelor's Degree in Business Administration, Supply Chain, Operations OR Vocational Education in Order Management or equivalent.
• Your skills include familiarity with SAP or any other,Enterprise Resource Planning (ERP) systems.
• You are a professional with strong communication, analytical, change management and project management oriented skills. Advanced English knowledge required.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.
 

About Philips:

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody, everywhere, has access to the quality of healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.