COSAP FAE

1 Month ago • 8 Years +

Job Summary

Job Description

The Field Application Engineer (FAE) role involves technical solutions and support, focusing on Broadcom CSG and network products. Responsibilities include proposing solutions, managing qualifications and verifications, architecture discussions, and building customer relationships. The FAE will work on design-in to design-win projects, coordinating with internal teams and supporting strategic planning. This includes pre-sales and post-sales technical support, identifying opportunities, and providing reports from technical and business perspectives.
Must have:
  • Bachelor's degree in EE or CS.
  • 8+ years of experience in network communication.
  • Good knowledge of Internet/Ethernet networks.
  • Knowledge of network Switch/Gateway/Router specifications.
  • Strong verbal and written communication in English and Mandarin.
  • Good teamwork skills in a cross-team environment.
Good to have:
  • Knowledge of Broadcom Switch/PHY/DSP/Optical products.
  • Knowledge in DC switch protocols.
  • Knowledge in AI scale up, scale out related solutions.
  • Knowledge in Ethernet switch SDK, SAI and SONIC.
  • Knowledge of Linux kernel and embedded systems debug.

Job Details

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Job Description:

Broadcom China COSAP/Cloud/SP FAE - Shanghai

Job description/Responsibilities

The FAE (Field Application Engineer) is both technical solution and support role, responsible for proposing Broadcom CSG (core switch group) and network-related product lines’ solution, driving and managing qualifications, solution verifications, architecture discussions, JDM projects, white box development and deployment, developing relationship with customer technical leads and contacts, fulfill customer requirements with Broadcom specific features/advantages, managing and coordinating the works from design-in to design-win, well-cooperating with internal various team resources to win project, and supporting to create strategic plan, and so on.

Scope of work

1. Technical support for both pre-sales and post-sales activities at Cloud/SP customers

- Regularly communicate with customer about Broadcom product update and new features

- Identify and drive COSAP/Cloud opportunities together with Sales and BU resource

- Propose Broadcom best solutions as per COSAP/Cloud new requirements and trend

- Support Switch/PHY SDK/EDK/NPL and interface bringing up, debug, tests and field issue shooting

2. Actively communicate with customer to understand customer applications, requirements and plans. Help Broadcom sales and product marketing team in product definitions, as well as applications and win new opportunities to grow Broadcom business.

3. Coordinate XPU vendor/OEM/ODM/BU technical resource for COSAP projects

4. Monitor and influence Cloud/SP related tests, verifications and standards with related BU resource

5. Support and manage Cloud projects and provide reports from technical and business perspective

6. Develop and maintain constructive relationship with Cloud customer’s technical leads and contacts

7. Collect Cloud market and competition information, and make related analysis, provide reports

8. Support sales and BU to make right objectives and strategies

Qualifications / Requirements

1. Bachelor’s degree or higher in EE or CS.

2. 8+ years (equivalent) working experience in network communication and solution.

3. Good knowledge of Internet/Ethernet networks, Enterprise, Data Center, AI/ML or carrier networks.

4. Good knowledge of network Switch/Gateway/Router specification, solution and application.

5. Good knowledge of Broadcom Switch/PHY/DSP/Optical network-related products is preferred.

6. Knowledge in DC switch protocols such as RDMA, ROCE, L2, L3, TCP/IP, VxLAN, MPLS, OAM, 1588….

7. Knowledge in AI scale up, scale out, CCL and INCA related solutions is forced.

8. Knowledge in Ethernet switch SDK, SAI and SONIC is additional is preferred.

9. Successful record and experience of data communication system develop, bring up and debug.

10. Willing to meet, talk and stay with customers for either business or technical discussion.

11. Strong verbal communication skill and good written in English and Mandarin.

12. Good team work spirit, able to work in a cross team/multi-team environment.

13. Knowledge of Linux kernel, BSP, embedded system debug is addition.

Broadcom is proud to be an equal opportunity employer.  We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law.  We will also consider qualified applicants with arrest and conviction records consistent with local law.

If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

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