CRM Manager - Nordic Market

Description

ABOUT THE ROLE:

YOU WILL BE RESPONSIBLE FOR:

• CRM Strategy: Develop and execute multi-channel CRM strategies to enhance player loyalty and lifetime value, delivering on business objectives.
• Budget and Planning: Ensure campaigns are planned accurately for assessment and measurement.
• Campaign Optimization: Continuously monitor and optimize campaigns and customer journeys to improve user experience, retention, and profitability.
• Data Analytics: Leverage advanced data analytics and segmentation techniques for personalized communication and campaigns.
• End-to-End Campaign Ownership: Accountable for successful campaign delivery, compliance, and flawless customer experience.
• Collaboration: Work closely with your team and cross-functional teams to identify common goals and innovative ideas.
• Creative Briefing: Provide clear briefings for engaging creative execution and relevant targeting.
• Industry Awareness: Stay updated with industry trends, regulations, competitors, and best practices.

OUR SUCCESSFUL CANDIDATE WILL HAVE:

• Experience: 1-2+ years of CRM experience.
• Attributes: Positive, creative, and data-driven with excellent planning and organizational skills.
• Team Player: Willing to collaborate and learn from colleagues in a dynamic environment.
• Interest: Genuine interest in our product