Customer Engineer, Infrastructure Modernization, Google Cloud

3 Months ago • 4 Years + • DevOps

Job Summary

Job Description

As a Customer Engineer, Infrastructure Modernization, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud.
Must have:
  • Bachelor's degree in Computer Science or related field
  • 4 years of experience with cloud native architecture
  • Experience engaging with technical stakeholders and executive leaders
  • Experience in cloud migration, data center migration, disaster recovery, virtualization, application/servers assessment/discovery
Good to have:
  • Master's degree in Computer Science or related field
  • Experience with Kubernetes ecosystem, Relational Database Management System (RDBMS) and NoSQL databases
  • Experience with Linux system administration or Enterprise applications
  • Experience in architecting and implementing solutions on any public cloud as an enterprise architect or IT infrastructure consultant
  • Knowledge of virtualization and networking concepts
  • Knowledge of Artificial Intelligence (AI) and Machine Learning (ML) concepts

Job Details


Minimum qualifications:

  • Bachelor's degree in Computer Science, or a related technical field, or equivalent practical experience.
  • 4 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders.
  • Experience in any one of the following: cloud migration, data center migration, disaster recovery, virtualization, application/servers assessment/discovery.

Preferred qualifications:

  • Master's degree in Computer Science, or a related technical field.
  • Experience with Kubernetes ecosystem, Relational Database Management System (RDBMS) and NoSQL databases.
  • Experience with Linux system administration or Enterprise applications.
  • Experience in architecting and implementing solutions on any public cloud as an enterprise architect or IT infrastructure consultant.
  • Knowledge of virtualization and networking concepts (e.g., Linux, hypervisors, network virtualization, open protocols, application acceleration and load balancing, DNS, virtual private networks) and their application to PaaS and IaaS technologies.
  • Knowledge of Artificial Intelligence (AI) and Machine Learning (ML) concepts.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

In this role, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Solve customer and peer problems.
  • Manage the Go-to-Market (GTM) strategy from a technical perspective, design the strategy to transform the customers, identify key customer technical objections, and develop a strategy to resolve technical blockers.
  • Work with customers to demonstrate and prototype Google Cloud product integrations, and help the Account team to manage agreements from a technical perspective.
  • Recommend migration strategies, enterprise architectures, migration tools, and cloud infrastructure required to complete solutions using best practices on Google Cloud.
  • Travel to customer sites, conferences, and other related events as needed.

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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