Director, Solution Engineering

Position Overview:

As Director of Solutions Engineering, you will be responsible for driving the sell through strategy, relationship, and Go-To-Market (GTM) aspects for Sales at Diligent through partners. You’ll collaborate cross-departmentally to ensure that our customers are enabled and supported. With a focus on finding new business, you’ll search out opportunities to grow our revenues by managing existing partners and recruiting new ones in assigned territory.

Key Responsibilities

• Identify, recruit and on-board new partners within assigned territory.
• Sell through partner organizations to end users in coordination with partner.
• Build, maintain, and manage relationships with current and prospective partners.
• Coordinate operational and business activities with assigned partners, helping them to define sales cycles with new business opportunities to achieve the New ARR quota.
• Manage direct/partner conflict by fostering excellent communication between the channel and direct teams.
• Develop, service, and grow relationships with partners, developing sales strategies, negotiating with partners, and monitoring activity through Salesforce, keeping an eye on key performance indicators

Required Experience/Skills 

• 7-10+ years of extensive experience working as a Sales/ Account Manager/Account Executive or Channel Manager selling SaaS products including people management experience.
• Excellent communication and influencing skills through verbal, written, and live presentations.
• Strong work ethic with a desire to exceed targets and ability to build efficient and long-lasting processes.
• Strong sales acumen and track record of attaining quota – you know how to navigate tough conversations and turn it into a win-win for all.
• Experience with Salesforce.com.

*Location: London based

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C.,  London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.   To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}