Field Service Engineer
Job Summary
Job Description
The Field Service Engineer focuses on providing technical support and expertise to the sales team and customers throughout the sales process. This includes answering product-related questions, conducting in-depth product demonstrations, helping customers maximize the benefits of purchased products, and diagnosing, troubleshooting, repairing, and debugging complex systems. The role requires a strong technical understanding of the products and the ability to effectively communicate technical information to both technical and non-technical audiences. The engineer will work closely with customers to ensure they are satisfied with the products and services provided.
1 skill required
Job Details
Focuses on providing technical support and expertise to the sales team and customers during the sales process. Expertise provided to parties may include answering questions about a single product or a product line, providing in-depth demonstration of the products, assisting customer with maximizing the benefits from the products they bought, and diagnosing, troubleshooting, repairing, and debugging complex systems.
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About The Company
At Nordson, we believe that anything is possible. We empower our global team of employees to engineer, manufacture, and market innovative products and systems that are essential to everyday life. These differentiated products and systems are used for precision dispensing and processing and serve a variety of end markets, including packaging, transportation, medical, and electronics. Founded in 1954, we are guided by our values of integrity, respect for people, customer passion, energy, and excellence. We care for our employees and provide them with opportunities to advance their careers and make an impact, inside and outside of work.
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