Global People Business Partner

3 Years ago • 5 Years +

Job Summary

Job Description

Insider is a B2B SaaS company specializing in AI-native customer experience and marketing. The Global People Business Partner role involves providing guidance and assistance on human resources processes, acting as a thought partner to department leaders on people-related issues like engagement and productivity, and building/implementing new People and Culture strategies. The role also includes fostering a "one team" culture, conducting newcomer interviews, supporting senior business partners, and contributing to employer branding activities. This position requires a strategic mindset, strong communication skills, and experience in fast-paced environments. The company is a woman-founded, women-led B2B SaaS unicorn with a significant global presence.

Must have:

5+ years of HR experience or 3+ years as HRBP
Experience in People and Culture practices
Exceptional teamwork and relationship building
Ability to take leadership responsibility
Strategic mindset and new perspectives
Excellent command of English (spoken/written)
Ability to manage recruiters and researchers
Superb multitasking and prioritization skills

Good to have:

Prior experience in high growth/fast-paced tech company
Working knowledge of current immigration laws and processes

Perks:

International, diverse, and inclusive environment
Opportunity to shape customer experiences
Access to LinkedIn Learning courses
Opportunity to share skills through training/workshops
Access to Blinkist, Masterclass, and Spotify
Chance to become a Shareowner
Inclusive Private Health Insurance
Food ticket
Fun team activities
No Dress Code

6 skills required

6 skills required for this role

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Job Details

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.

We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we’ve unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on.

Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization.

When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.

Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.

We are the People & Culture Team. We are the enablers of people & the protectors of the culture. We respect & empower at every step. We like to see ourselves as the heart and soul-bringer of Insider and of our culture. We hire, we train and we retain. And as People Business Partners, we are the gatekeepers of Insider. We are the smiling bright face & wise decision-makers holding a great responsibility. Our aim is to find the A-players out there. The “Master-communicator” phrase doesn’t even begin to cover our people skills. We love what we do. That’s how we succeed in People & Culture processes in 5 continents & 25+ regions. You can either watch us conquer the world, or join us!

As a People Business Partner in Insider day in and day out you will

Provide guidance and assistance to Insider’s related department on a broad range of human resources processes;
Act as a thought partner to the department leaders to improve people-related issues including engagement, productivity, learning and development, hiring, retention, recognition, communication, and more;
Take a significant role in building and implementing new People and Culture strategies aligned with departmental and organizational OKRs;
Foster “one team” culture by working closely with all Center of Excellence functions (People Operations, Recruitment, Learning & Development, HR Analytics, Internal Communication, and Employer Branding) to cultivate our candidate and Insider experience;
Conduct 30-60-90 day interviews with newcomers, assess Insider’s engagement on a proactive, ongoing basis; identify and work to address disengagement issues early;
Support Senior Business Partner with NPS actions;
Be a strategic consultant by offering valuable insights to recruitment teams, and managing the full-cycle recruiting process;
Source, engage, and nurture relationships with culture-fit top talents to empower Insider team;
Actively contribute to the employer branding activities to share our story with Insider’s potential team members.

We want you to join us while we are taking a step into the future if you have

5+ years of experience in an HR role, or at least 3 years of experience as an HR Business Partner
Experience in People and Culture practices, including recruitment, labor law, talent management, and learning and development; working knowledge of current immigration laws and processes
Exceptional teamwork and the ability to establish strong relationships at all levels and across functions within the organization
Ability and desire to take leadership responsibility
A strategic mindset that allows you to come up with successful plans of action and to bring new perspectives to the table
Excellent command in both spoken and written English
Prior experience in high growth and fast-paced environment (startup or technology company experience is a big plus)
Skills required to manage recruiters and researchers to reach hiring goals across the organization and to screen candidates
Ability to juggle multiple tasks with superb multitasking skills and prioritization

While exporting our technology to the world, we offer you

A chance to work in an international, diverse, and inclusive environment
To be a part of an industry that’s shaping the future of customer experiences
Opportunity to be a part of different side projects depending on your interests
Access to many hard and soft skill training to help you improve and challenge yourself
Access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge.
Space to share your skills through training sessions and workshops if you wish. Sharing is caring!
Free access to exclusive platforms such as Blinkist, Masterclass, and Spotify
Chance to become a Shareowner with the "Shareowner System"
Inclusive Private Health Insurance
Food ticket to cover all the yummy food expenses monthly
The infamous team activities are bursting with fun. Check out: https://www.instagram.com/lifeatinsider/
No Dress Code!

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

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