Manager, Labor Relations

About the Role & Team

We are a dynamic fast-paced team supporting Disney Experiences (DX) at Walt Disney World! On this team, we interpret HR processes/protocol related to Collective Bargaining Agreements (CBAs). We provide consultation and knowledge about grievances, labor management issues, effects bargaining, arbitration, contract review, drafting of proposals/grids, witness preparation, etc. and make recommendations to clients, and LR Managers & Associates on their appropriate implementation/administration. This role reports into the Sr. Manager, Labor Relations. We look forward to having you join us!

What You Will Do

• Proactively assesses client and business needs and handles the development/delivery of CBA interpretation (long term impacts of language to business initiatives, research proposed business changes, etc.) to meet them, often developing multiple option solutions.
• Provides input as a management team member/peer for the specific client/business by providing applicable consultation based on the CBA.
• Understands the impact of assigned work, prioritizes work, develops tactical plans to ensure the completion of objectives within any constraints (e.g., budgets/costs), and advocates the Company’s position in accordance with applicable policies, the CBA, and the law during grievances.
• Facilitates the arbitration process including maintaining the relationship with outside counsel, preparing witnesses and evidence, and supporting the Company argument.
• Project plans and provides support for execution of negotiations and effects bargaining, including leading information gathering for union and Company partners.
• Negotiates with the union on behalf of the company, including drafting Company proposals, integrating partners impacted by contract changes, handling the goals and expectations for the team, and strategizing on impacts to protect the brand.
• Act as the Company point of contact for investigations and responses to governmental agencies (e.g. NLRB, EEOC and other federal, state or local agencies), using strong written/verbal communication, fact finding and analytical skills.
• Develop/leads client training educating the business on changes to the collective bargaining agreement and leadership responsibility in locally honoring/coordinating the contract (executive and salaried).
• Prepares and processes settlement agreements, union information requests and updates to employee records.

Required Qualifications & Skills

• Minimum 3 years of leadership experience in Labor Relations, Human Resources, or related experience (e.g. negotiations preparation, bargaining, implementation and administration of CBAs).
• Strong understanding and working knowledge of all aspects of labor and employment laws including, but not limited to NLRA, Title VII, EEO, ADA, and FMLA; and associated employment laws.
• Ability to demonstrate tact, diplomacy, and nuanced understanding of the communication needs of different audiences and represent the Company in a professional manner.

Education

• Bachelors Degree in Industrial Labor Relations, Labor Law, or related field and experience.
• JD or similar training and accreditation.

Disability accommodation for employment applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.