National Account Manager
Job Summary
Job Description
The National Account Manager will be responsible for leading key retail relationships and driving the sales strategy in New Zealand. This role involves managing the customer journey, driving commercial successes, and contributing to the growth of the company's brands. Key responsibilities include building and maintaining strong customer relationships, achieving sales targets, collaborating with cross-functional teams, and implementing category and promotional strategies. The role requires a strong understanding of the 4P framework, excellent negotiation and communication skills, and the ability to manage multiple priorities. The National Account Manager will also be expected to analyze sales data and market trends, and identify opportunities for improvement. The candidate should be results-driven, with a passion for innovation and achieving business success.
Must have:
- Proven national account management experience, achieving sales targets.
- Strong understanding of the 4P framework and category strategies.
- Excellent negotiation skills for mutually beneficial agreements.
- Exceptional communication and interpersonal skills.
- Detail-oriented with strong organizational skills.
- Self-motivated and results-driven individual.
Good to have:
- Experience in category management or shopper marketing is desirable
Perks:
- Culture for Growth
- Global Opportunities
- Surrounded by an A Player Team
- Health & Well Being Benefits
- Lots of fresh fruit, coffee, pals fridge and more
11 skills required
Job Details
🚀 Drive Growth. Build Partnerships. Make an Impact.
ZURU Edge is looking for a high-performing National Account Manager to lead key retail relationships and supercharge our NZ sales strategy. Based in Auckland, you'll own the customer journey, drive commercial wins, and help shape the future of one of the world’s fastest-growing consumer brands.
ZURU is on a mission to disrupt industries, challenge the status quo, and catalyse change through radical innovation and advances in automation. This is in play in different pillars of the company: ZURU Toys are re-imagining what it means to play; ZURU Tech is shaping a better future by leading the next building revolution; and ZURU Edge is pioneering new-generation FMCG brands to better serve modern consumers.
Founded in 2003 by EY Entrepreneur of the Year and World Entrepreneur Hall of Fame brothers Nick and Mat Mowbray, ZURU has quickly grown to a team of over 5,000 direct and indirect members across more than 30 international locations.
One of the largest toy companies in the world, our globally recognised and award-winning brands include Bunch O Balloons, Mini Brands, XSHOT, Rainbocorns, and Smashers. Our global FMCG brands include MONDAY Haircare, Rascals, NOOD, BONKERS, and Gumi Yum Surprise.
How You Will Make An Impact
- Through your efforts, you will have a significant impact on the success of the ZURU Edge NZ business. By leveraging your strong understanding of the 4P framework and ability to drive mutually beneficial outcomes you will work with internal stakeholders to develop the ZURU Edge NZ customer strategies.
- Your excellent communication and interpersonal skills as well as your proven track record in account management and negotiation will help you to effectively collaborate and align strategies with your customers.
- Your organisation and time management skills will ensure that you are able to work independently while manage multiple priorities to effectively execute these strategies.
- Ultimately, your self-motivated and results-driven nature combined with your financial acumen will mean that you achieve and exceed your sales targets.
Core Roles & Responsibilities
- Customer Relationship Management - Build and maintain strong relationships with buyers, understanding their needs and preferences. Collaborate with them to develop strategies that align with our business goals.
- Sales Performance - Take ownership of key sales measures and targets, striving to achieve and exceed them. Continuously analyse sales data and market trends to identify growth opportunities and develop action plans.
- Cross-Functional Collaboration - Work closely with the teams to implement customer category strategies effectively. Ensure the execution of best-in-class 4P (product, price, place, and promotion) strategies.
- Customer Service Excellence - Collaborate with Demand Planning to ensure exceptional customer service levels. Proactively address any potential issues and work towards exceeding customer expectations.
- Category Management - Partner with the team to implement category plans and trade business plans to ensuring the success of category initiatives.
- Promotional Strategy - Implement and execute promotional strategies in collaboration with customers. Effectively manage trade budgets, optimize product range and space allocation to maximize sales opportunities.
- Negotiations and Trading Terms - Manage customer negotiations aligned with ZURU’s commercial strategy. Drive favourable terms while maintaining strong relationships with customers.
- Continuous Improvement - Identify opportunities for efficiency, profitability, and overall improvement in category management. Proactively seek innovative solutions to enhance processes and drive business success.
Skills & Experiences Required
- Proven track record in national account management, with a focus on achieving sales targets and building customer relationships.
- Strong understanding of the 4P framework and experience in executing category strategies.
- Excellent negotiation skills with the ability to drive mutually beneficial agreements.
- Analytical mindset with proficiency in analysing sales data and market trends.
- Exceptional communication and interpersonal skills to effectively collaborate with cross-functional teams and customers.
- Detail-oriented with strong organizational and time management skills.
- Self-motivated and results-driven, with the ability to work independently and manage multiple priorities.
- Experience in category management or shopper marketing is desirable
Life at ZURU
At ZURU, we have cultivated a high-performing culture that encourages excellence. Our team works towards ambitious goals, learning, performing, and improving together, all while having fun. We empower talented individuals to do their best work every day.
At ZURU, you get out what you put in. You are responsible for driving your own career and we provide the platform to achieve it. As ZURU is on such a fast growth trajectory, there are opportunities here that you won’t find anywhere else.
Get to know us a little better by checking out @lifeatzuru on Instagram or www.zuru.com.
WHAT WE OFFER
🌱 Culture for Growth
🌎 Global Opportunities
💡 Surrounded by an A Player Team
Additionally, the NEW ZEALAND office has:
🧘 Health & Well Being Benefits
🍓 Lots of fresh fruit, coffee, pals fridge and more
ZURU – Tomorrow Reimagined
#LI-FH1
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