Booking Advisor, F/M/NB – Dutch Market, Fixed-Term/Long-Term Contract

1 Month ago • All levels • Business Development

Job Summary

Job Description

The Booking Advisor at Disneyland Paris Customer Relations Center (CRC) is responsible for providing exceptional customer service to visitors and travel agents via phone, email, and social media. This role requires identifying customer needs, providing personalized sales solutions, advising on Disneyland Paris offerings in Dutch and English, and meeting sales goals. The position involves a hybrid work model with telecommuting options (up to 10 days per month within Metropolitan France). The schedule alternates between 31-hour and 39-hour weeks, and comprehensive training (11-13 weeks) is provided. The successful candidate will embody the Disney magic, providing friendly and efficient solutions to customer inquiries. Opportunities for career growth and advancement within the company are available.
Must have:
  • C1/C2 Dutch & English
  • Sales & Customer service skills
  • Excellent communication
  • Proficiency in computer tools
Good to have:
  • Experience in sales or customer relations
Perks:
  • 13th-month salary
  • Double pay on bank holidays
  • Housing assistance
  • Navigo Pass reimbursement
  • Meal subsidies
  • Disney+ access
  • Supplementary health insurance
  • Training opportunities
  • Recognition programs
  • Exclusive events
  • Parenting support
  • Company concierge service

Job Details

Job Summary:

The Disneyland Paris Difference:

  • A unique working environment: Immerse yourself in an international environment with countless opportunities.
  • Structured working hours: Enjoy consecutive days off and overtime pay.
  • Additional benefits: 13th month's salary and double pay on bank holidays (after one year's seniority).
  • Convenient accommodation: Housing close to our parks, subject to availability.
  • Commuting benefits: Reimbursement of 80% of the Navigo Pass, meal subsidies, and other discounts.
  • Exclusive access: Enjoy our parks and the Disney+ platform.
  • And many more benefits: Supplementary health insurance, training opportunities, recognition programs, exclusive events, parenting support, company concierge service, and more. Learn more .
Embark on a unique professional adventure: Join a young and dynamic team and be part of a magical journey!

Your environment: The Disneyland Paris Customer Relations Center (CRC) has over 450 employees dedicated to Sales and Customer Relations. Our team communicates in 7 different languages (French, English, Dutch, German, Spanish, Italian, and Portuguese) via phone, email, and social networks. We are currently looking for talent for the Dutch market.

Your Role: As a Booking Advisor, you will embody Disney magic through various communication channels to support and enhance the experience of Disneyland Paris visitors. Your responsibilities will include:
  • Identifying the needs of visitors and travel agents.
  • Advising and informing them in Dutch and/or English.
  • Provide personalized sales solutions.
Your daily tasks:
  • Telecommuting: Possible from Metropolitan France, up to a maximum of 10 days per month.
  • Available positions: Permanent contracts (From April and from June 2025), Fixed-term contract (from July 2025 to March 2026)
  • Next integration dates: April 1st 2025, June 2nd 2025, July 1st 2025
  • Work schedule:
    • Alternating between 31-hour weeks (3 days off) and 39-hour weeks (2 days off).
    • Working hours: 9am to 7:45pm Monday to Friday, 9am to 6:00pm on Saturday. No work on Sunday.
  • Compensation: Fixed + variable remuneration.
Advantages of Working at Disneyland Paris:
  • Location: Situated at the gates of Disneyland Paris, the CRC is conveniently located at the Val d'Europe train station, a vibrant area 40 minutes east of Paris.
  • Supportive environment: Newcomers are sponsored and guided by local management throughout the integration program.
  • Comprehensive training: An 11 to 13-week training course combining theory and practice is held in Val d'Europe prior to the start of the position.
  • Multicultural environment: Improve your language skills in a diverse workplace.
  • Career growth: Plenty of opportunities for internal promotion and horizontal mobility.
  • Employee Benefits: Enjoy recognition programs, access to Disney Parks, exclusive events, discounts, sports and festive events, parenting support, concierge services, and more.
Is this position for you?
  • Are you interested in Customer Relations across different media (phone, email, social networks)?
  • Are you a good listener and able to provide friendly solutions?
  • Are you motivated by sales goals?
  • Are you comfortable using computer tools?
  • Experience in sales or customer relations would be an asset
Language requirements:
  • Dutch: C1/C2
  • English: C1/C2
Ready to bring the Disney magic to life? Apply now!

Additional Information:

Interviews will take place remotely, by videoconference, for positions located partly face-to-face, in Marne la Vallée, and / or remotely, according to the teleworking agreement currently in force in the company.
Please include your most recent resume.
Position is Long Term or Short Term
#DLPCRC

Similar Jobs

Starkflow - Business Development Executive

Starkflow

Gujarat, India (On-Site)
2 Weeks ago
Mattel  Inc  - Lead Project Manager, Fisher Price

Mattel Inc

New York, New York, United States (Hybrid)
2 Months ago
The Walt Disney Company - Labor Systems Web Integration Intern

The Walt Disney Company

Lake Buena Vista, Florida, United States (On-Site)
5 Days ago
Bonfire Studios - Systems Engineer (Senior/Principal/Lead)

Bonfire Studios

California, United States (On-Site)
7 Months ago
Blitz app - Director of Product Design

Blitz app

Los Angeles, California, United States (Hybrid)
4 Months ago
Tesla - Sales Trainer

Tesla

Berlin, Berlin, Germany (On-Site)
1 Week ago
NinjaVan - Enterprise Sales Executive, Digital Services

NinjaVan

Jakarta, Jakarta, Indonesia (Hybrid)
4 Months ago
Unity - Account Executive, AdSales

Unity

San Francisco, California, United States (On-Site)
7 Months ago
SSC Technologies - Sales Director Alternative Investments

SSC Technologies

New York, New York, United States (Hybrid)
4 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

PTW - Spanish Translator

PTW

United Kingdom (Remote)
20 Hours ago
The Walt Disney Company - Intern, Growth & Retention Marketing, Disney+ Hotstar

The Walt Disney Company

Singapore, Singapore (On-Site)
3 Weeks ago
Bally's Interactive - Customer Service Team Leader

Bally's Interactive

Newcastle-under-Lyme, England, United Kingdom (On-Site)
1 Month ago
USE Insider - Account Director - Taiwan

USE Insider

Taipei City, Taiwan (On-Site)
4 Months ago
WebFX - Marketing Designer

WebFX

(Remote)
2 Months ago
The Walt Disney Company - Walt Disney Television Unscripted & Alternative Entertainment Intern

The Walt Disney Company

Burbank, California, United States (On-Site)
5 Days ago
USE Insider - Conversational AI Consultant

USE Insider

İstanbul, İstanbul, Türkiye (Hybrid)
4 Months ago
Rockstar Games - Senior Production Coordinator, Creator Platform

Rockstar Games

Leeds, England, United Kingdom (On-Site)
5 Months ago
Keywords Studios (Player Support) - Native German Game Testers

Keywords Studios (Player Support)

Suginami City, Tokyo, Japan (On-Site)
9 Months ago
Passive Logic - Technical Project Manager

Passive Logic

Salt Lake City, Utah, United States (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Île-de-France, France

PwC - Manager SAP Finance | CDI | H/F

PwC

Neuilly-sur-Seine, Île-de-France, France (On-Site)
4 Months ago
QUANTIC DREAM - Senior Audio Programmer (H/F/NB)

QUANTIC DREAM

Paris, Île-de-France, France (Hybrid)
4 Months ago
Voodoo - Founding Product Designer - New Apps

Voodoo

Paris, Île-de-France, France (On-Site)
8 Months ago
Assystems - Ingénieur Automatisme EPR2 H/F

Assystems

Montigny-le-Bretonneux, Île-de-France, France (On-Site)
3 Months ago
Ubisoft - CRM Assistant Internship

Ubisoft

Paris, Île-de-France, France (On-Site)
2 Weeks ago
Ubisoft - Associate Accounting Director

Ubisoft

Saint-Mandé, Île-de-France, France (On-Site)
1 Week ago
Assystems - Ingénieur CAO  H/F

Assystems

Courbevoie, Île-de-France, France (Hybrid)
3 Months ago
PwC - Consultant Senior SAP Procurement | CDI | H/F

PwC

Neuilly-sur-Seine, Île-de-France, France (On-Site)
4 Months ago
PwC - Consultant expérimenté en gestion des risques | Banque & Assurance | CDI | H/F

PwC

Neuilly-sur-Seine, Île-de-France, France (On-Site)
3 Months ago
The Walt Disney Company - Technicien(ne) Opérateur(trice) Effets Spéciaux F/H/NB – CDI / CDD

The Walt Disney Company

Île-de-France, France (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Business Development Jobs

Microsoft - Solution Area Specialist Internship

Microsoft

Vienna, Vienna, Austria (On-Site)
1 Month ago
Paytm - Team Lead- Field Sales

Paytm

Ahmedabad, Gujarat, India (On-Site)
1 Month ago
Salesforce - Enterprise Account Executive - MuleSoft

Salesforce

London, England, United Kingdom (On-Site)
3 Months ago
ByteDance - Global Partnership & Ecosystem Manager - Byteplus

ByteDance

(On-Site)
3 Months ago
Tesla - Area Sales Manager / Regionalleitung, Nürnberg (m/w/d)

Tesla

Nuremberg, Bavaria, Germany (On-Site)
5 Days ago
Imagineio - Senior Customer Success Manager

Imagineio

United States (Remote)
5 Months ago
Paradox Interactive - Business Owner

Paradox Interactive

Stockholm, Stockholm County, Sweden (On-Site)
3 Weeks ago
Dun & Bradstreet - Business Consultant (R-16851)

Dun & Bradstreet

Budapest, Hungary (Hybrid)
4 Months ago
ASSIST Software - Google Ads Manager

ASSIST Software

Suceava, Suceava County, Romania (Remote)
1 Month ago
Trackman - Sales Representative - Utah

Trackman

Utah, United States (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

Mumbai, Maharashtra, India (On-Site)

London, England, United Kingdom (On-Site)

London, England, United Kingdom (Hybrid)

New York, New York, United States (On-Site)

Glendale, California, United States (On-Site)

Burbank, California, United States (On-Site)

Orlando, Florida, United States (On-Site)

California, United States (On-Site)

View All Jobs

Get notified when new jobs are added by The Walt Disney Company

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug