Lead, Pharmacy Technician

1 Week ago • 3-3 Years

Job Summary

Job Description

The Lead Pharmacy Technician at BlinkRx Pharmacy will supervise pharmacy technicians and operations, ensuring timely service that exceeds customer expectations. Responsibilities include leading and mentoring a team, driving hiring, managing resources, monitoring performance metrics, identifying solutions for operational efficiency, training technicians, and ensuring compliance with policies and laws. This role requires strong communication, collaboration, and leadership to provide exceptional patient and provider experiences. The technician will also need to work cross-functionally with pharmacists and other leadership. The role is on-site in Boise, Idaho.
Must have:
  • 3 years of management or supervisory experience
  • 3 years of experience as a pharmacy technician
  • Experience coaching employee performance
  • Understanding of operational standards and pharmacy workflows
  • Strong attention to detail and accuracy
  • Ability to hold technicians accountable
  • Technical aptitude and ability to learn new software
  • Effective interpersonal skills
Good to have:
  • Current national pharmacy technician certification
  • Strong knowledge of pharmacy regulations and compliance
  • Data-driven mindset with experience in analyzing performance metrics

Job Details

Company Overview:

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.  Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. 

BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. 

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!

BlinkRx Pharmacy is a tech-powered pharmacy revolutionizing the way people access prescription medicine. The Lead Pharmacy Technician is a member of a broader pharmacy supervisory team and is responsible for supervising pharmacy technicians and related operations in the pharmacy area. This person is a champion for the patients and providers of BlinkRx, and helps ensure that timely service is provided that exceeds customer expectations.

This leadership position will function as the liaison between pharmacy technician staff and pharmacy management. The Lead will use a high-level of communication and collaboration with internal team members to complete pharmacy and prescriber outreach, data entry, and dispensing of prescriptions from Blink Health Pharmacy. This individual is a recognized pharmacy leader and provides strong, visible, values, driven leadership and advocacy for pharmacy.

Responsibilities:

  • Lead, coach and mentor a team of pharmacy technicians, owning the success of the end-to-end prescription journey in order to provide an exceptional patient and provider experiences
  • Drive hiring efforts, ensuring selection of qualified candidates who align with company culture and operational standards
  • Manage team resources and queues to ensure SLAs are achieved
  • Monitor and coach technician performance metrics vs. established goals
  • Monitor and coach technician quality errors
  • Identify roadblocks and help develop solutions to increase operational efficiency and accuracy
  • Train, mentor and coach junior technicians
  • Work cross-functionally with pharmacists and other leadership to assist in operational oversight of the pharmacy team(s)
  • Ensure all tasks are performed in a safe and compliant manner that is consistent with corporate policies as well as state and federal laws
  • Cultivate a positive and collaborative work environment and culture
  • Performs other job duties as assigned

Required Qualifications: 

  • Minimum 3 years of management and/or supervisory experience in a fast paced metrics driven environment
  • Minimum 3 years experience as a pharmacy technician in retail or specialty pharmacy setting
  • Experience coaching employee performance and partnering with HR to manage employee relations issues
  • Proficient understanding of operational standards including SIG codes, general prescription knowledge and pharmacy workflows
  • Strong attention to detail with a high degree of accuracy
  • Ability to hold technicians accountable to established goals and metrics
  • Technical aptitude and ability to learn new software
  • Capable of working independently with minimal supervision
  • Effective interpersonal skills with the ability to coach team technicians
  • Ability to adapt to changing processes, technologies and workloads

Preferred Qualifications:

  • Current national pharmacy technician certification (PTCB or NHA)
  • Strong knowledge of pharmacy regulations and compliance
  • Data-driven mindset with experience in analyzing performance metrics and reporting

Location/Hours:

Fully onsite role in Boise, Idaho  Monday - Friday.  Shift availability between 7am MST - 9pm MST

Why Join Us:

It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.  At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.  Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.

We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Similar Jobs

On Location - SVP Controller

On Location

New York, New York, United States (On-Site)
1 Month ago
WebFX - Customer Support Specialist (SaaS Experience)

WebFX

(Remote)
2 Months ago
Suki - Senior Technical Writer

Suki

Bengaluru, Karnataka, India (Hybrid)
2 Weeks ago
NetEase Games - Director, Japan Post Investment Management

NetEase Games

Shinjuku City, Tokyo, Japan (On-Site)
5 Months ago
Suki - Senior Engineering Manager - Backend

Suki

Bengaluru, Karnataka, India (Hybrid)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

One of Us - Compositor

One of Us

(Hybrid)
1 Month ago
Iron Mountain - Warehouse Operations Coordinator/ Team Lead

Iron Mountain

Wind Gap, Pennsylvania, United States (On-Site)
1 Week ago
ION - Senior Linux Systems Administrator - Somerset, NJ

ION

Clifton, New Jersey, United States (Hybrid)
7 Months ago
Iron Mountain - HR Project Manager - Payroll Transformation

Iron Mountain

(Remote)
5 Days ago
Impact Theory - Social Media Community Manager

Impact Theory

West Hollywood, California, United States (On-Site)
9 Months ago
Studio soi - Pipeline TD

Studio soi

Ludwigsburg, Baden-Württemberg, Germany (Hybrid)
2 Weeks ago
Sbm management - Custodial Lead

Sbm management

Rockford, Illinois, United States (On-Site)
1 Month ago
USE Insider - Solutions Architect - Chile

USE Insider

Chile Chico, Aysén, Chile (Hybrid)
6 Months ago
Appier - Learning & Development Intern

Appier

Taipei City, Taiwan (On-Site)
1 Week ago
ClearPoint Recruitment - Energy Consultant

ClearPoint Recruitment

Durham, England, United Kingdom (On-Site)
5 Years ago

Get notifed when new similar jobs are uploaded

Jobs in Boise, Idaho, United States

Ruselle Investments - Americas Institutional GTM (Go-to-Market) COO

Ruselle Investments

New York, United States (On-Site)
3 Days ago
Sportradar - Synergy Sports Showcase Softball/Baseball Video Scouts

Sportradar

California City, California, United States (On-Site)
6 Months ago
Workato - Senior Delivery Manager, Professional Services

Workato

Palo Alto, California, United States (On-Site)
1 Week ago
Canva - B2B SEO Lead

Canva

Los Angeles, California, United States (Remote)
2 Months ago
NVIDIA - Senior Intellectual Property Security Engineer

NVIDIA

Santa Clara, California, United States (Hybrid)
1 Month ago
Wisk - Senior Financial Analyst

Wisk

Mountain View, California, United States (Hybrid)
2 Weeks ago
Anavation LLC - Senior Network Administrator

Anavation LLC

Clarksburg, West Virginia, United States (On-Site)
1 Month ago
The Walt Disney Company - Service Availability Leader

The Walt Disney Company

Lake Buena Vista, Florida, United States (On-Site)
1 Month ago
ByteDance - Student Researcher (Doubao (Seed) - Foundation Model - MultiModal Generative Model)

ByteDance

San Jose, California, United States (On-Site)
1 Month ago
Nintendo - National Retail Operations Manager

Nintendo

Redmond, Washington, United States (Hybrid)
10 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Pittsburgh, Pennsylvania, United States (On-Site)

Boise, Idaho, United States (On-Site)

Chesterfield, Missouri, United States (On-Site)

Chesterfield, Missouri, United States (On-Site)

Pittsburgh, Pennsylvania, United States (On-Site)

Chesterfield, Missouri, United States (On-Site)

Chesterfield, Missouri, United States (On-Site)

Boise, Idaho, United States (On-Site)

Pittsburgh, Pennsylvania, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Blink Health

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug