Customer Growth Associate

2 Months ago • All levels

Job Summary

Job Description

The Customer Growth Associate role at Google's Scaled team focuses on growing small UK businesses with high expansion potential. This role involves building relationships with clients through phone consultations and pitches, managing a portfolio of accounts, and tracking account growth. Responsibilities include evaluating campaign performance, making account recommendations, mentoring clients on digital marketing strategy, and driving customer relationship growth through various engagement activities. The associate will serve as a trusted advisor, understanding client business goals, and empowering them with Google advertising solutions to achieve marketing objectives and incremental agreements. The position requires excellent communication and problem-solving skills and a passion for helping businesses grow online.
Must have:
  • Bachelor's degree or equivalent experience
  • Experience in digital sales/marketing
  • Fluent English communication
  • Client relationship management
  • Google Ads experience (preferred)
  • Strategic thinking
  • Account management skills
Good to have:
  • Experience with Google Ads and online advertising
  • Portfolio management experience
  • Excellent communication and problem-solving skills

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • Experience in digital sales, client management, customer service, business development, customer outreach, marketing, consulting, digital advertising, or a related field.
  • Ability to communicate in English fluently to support client relationship management in this region.

Preferred qualifications:

  • Experience with Google Ads and online advertising.
  • Familiarity with managing a portfolio or working against assigned customer goals (e.g., business growth, customer success metrics, outreach goals, etc.).
  • Ability to think strategically.
  • Interest in sales and technology with a passion for helping businesses grow online.
  • Excellent communication and problem-solving skills.

About the job

The Scaled team is a Sales team designed to grow small-sized companies in the UK with significant expansion potential. The team specializes in delivering the most effective solutions to high potential small businesses from all verticals and business models in the most efficient way for the business. Customer Growth Associates are the promoters who serve as the advocate of Google.

In this role, you will establish relationships by conducting regular phone consultations and business pitches with a large portfolio of clients. You will operate in a fast-paced environment, reaching for business growth and productivity goals. In addition, you will provide exceptional solution promoting, partnership management, and analysis to deliver successful business outcomes. You will uncover the business needs of Google's key clients and achieve their marketing objectives, while driving incremental agreements through our industry leading advertising solutions.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Serve as a trusted advisor to clients by building relationships with key customer decision-makers and business owners to understand their business goals and digital marketing plans, and help empower their business with Google advertising.
  • Manage large and diverse accounts and identify opportunities where Google Ads can impact growth, while tracking account growth and product adoption quarterly goals.
  • Conduct frequent phone consultations to evaluate campaign performance, make account recommendations, and mentor/influence business owners on digital marketing strategy.
  • Engage in essential activities to drive customer relationship growth (e.g., proactive engagement, campaign performance review, client meetings, pitches, research, internal strategy building/execution, etc.).
  • Participate in continuous training throughout the program.

Similar Jobs

Keywords Studios - Dutch Content Moderator - Gaming

Keywords Studios

Suginami City, Tokyo, Japan (On-Site)
2 Months ago
Zelis  - Senior Atlassian Administrator

Zelis

Hyderabad, Telangana, India (On-Site)
1 Month ago
luxsoft - Senior Mulesoft Developer

luxsoft

Chennai, Tamil Nadu, India (On-Site)
3 Weeks ago
Epic Games - Lead Technical Producer

Epic Games

Porto Alegre, State Of Rio Grande Do Sul, Brazil (On-Site)
2 Months ago
Argus - Site Reliability Engineer

Argus

Calgary, Alberta, Canada (Remote)
3 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

aspyr - Associate 1 Game Producer

aspyr

Austin, Texas, United States (On-Site)
2 Months ago
Blue wire software - Delivery Driver

Blue wire software

Chickasha, Oklahoma, United States (On-Site)
1 Week ago
bytedance - Research Scientist in Large Language Model Agent Graduate (AML) - 2024 Start (PhD)

bytedance

San Jose, California, United States (On-Site)
8 Months ago
Aristocrat - VP, Global Customer Success - iGaming

Aristocrat

Las Vegas, Nevada, United States (Remote)
1 Month ago
Saviynt - Senior Technical Support Engineer

Saviynt

Bengaluru, Karnataka, India (Hybrid)
2 Weeks ago
Sword Health - People Operations and Partnerships Trainee

Sword Health

Porto, Porto District, Portugal (Hybrid)
1 Week ago
Rippling - PEO Workers' Compensation Underwriter

Rippling

United States (On-Site)
2 Weeks ago
Ethos Life - Senior Product Analyst

Ethos Life

Bengaluru, Karnataka, India (Hybrid)
2 Months ago
Eventbrite - Bilingual Account Executive (Spanish & English)

Eventbrite

United States (Remote)
2 Months ago
Toku - International Payroll Lead/Analyst (Switzerland)

Toku

Switzerland (Remote)
5 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Dublin, County Dublin, Ireland

PwC - Tax (Financial Services) - Aviation - Manager

PwC

Dublin, County Dublin, Ireland (On-Site)
9 Months ago
Notion - Business Development Representative

Notion

Dublin, County Dublin, Ireland (On-Site)
1 Month ago
Rippling - Sales Development Representative, Outbound

Rippling

Dublin, County Dublin, Ireland (Hybrid)
2 Weeks ago
Take-Two Interactive - Product Security Architect

Take-Two Interactive

Dublin, County Dublin, Ireland (On-Site)
2 Months ago
Figma - Senior Accountant

Figma

Dublin, County Dublin, Ireland (Hybrid)
2 Weeks ago
Rippling - Sales Manager, Sales - Global Payroll

Rippling

Dublin, County Dublin, Ireland (Hybrid)
2 Weeks ago
Qualcomm - Engineer, Staff Systems

Qualcomm

Cork, County Cork, Ireland (On-Site)
1 Month ago
Google - Security Analyst, Detection Response

Google

Dublin, County Dublin, Ireland (On-Site)
2 Months ago
Globalization Partners - Director, Software Engineering

Globalization Partners

Ireland (Remote)
1 Month ago
playrix  - Recruitment Lead

playrix

Ireland (Remote)
4 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

New York, United States (On-Site)

London, England, United Kingdom (On-Site)

Taipei City, Taiwan (On-Site)

Kirkland, Washington, United States (On-Site)

Sunnyvale, California, United States (On-Site)

Sunnyvale, California, United States (On-Site)

Bengaluru, Karnataka, India (On-Site)

Sunnyvale, California, United States (On-Site)

Kraków, Lesser Poland Voivodeship, Poland (On-Site)

View All Jobs

Get notified when new jobs are added by Google

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug