Operations Coordinator - Bacolod

4 Weeks ago • All levels

About the job

Please take note that this role will be based in our Bacolod office and will have flexibility working on a hybrid setup. We're in the final stages of confirming our office address - this will be discussed further once finalized.

The Project Coordinator will be responsible for engagement – creating proposals, planning, budgeting and execution of the initiatives; reporting – creation, updating and publishing reports such as attendance, performance, cost, PTO usage, disciplinary track, etc.; drive compliance within the team as necessary; laisse with other departments as necessary; assist the project management team in various tasks.

  • Time-keeping/ entries validation from the time-keeping tool including correction of the time entries (if any)
  • Review and publish schedules of the project through the time-keeping tool
  • Keep track of the hour of the project in a daily basis and update the report
  • Create, update and publish reports related to attendance, PTO/sick time usage, cost and hours
  • Create invoices, validate and submit in a timely manner
  • Generate forecast for multiple locations and ensure that hours are validated in a timely manner
  • Assist employees and the project for issues related to IT. HR, payroll, facilities and other-studio-related concerns
  • Assist operations with generating shift reports
  • Over-all in-charge of engagement initiatives for the project (planning, budgeting, creating proposals, logistics and execution)
  • Responsible for processing reimbursements and liquidations – work hand in hand with the Player Support Coordinator in the studio
  • Keep track of the performance reports and performance management
  • Responsible for tracking disciplinary actions for the project
  • Drive compliance for any studio- or company-wide initiatives and mandatory training/courses
  • Responsible for access requisition for new hires and deletion for leavers
  • Purchase food stocks, perks items, peripherals on behalf of operations
  • Other necessary tasks assigned by the project management team

Requirements

  • Proficiency in MS Office (MS Excel and MS Outlook, in particular
  • Familiarity with email scheduling tools
  • High drive for results, integrity and initiative
  • Attention to detail and problem solving skills
  • A creative mind with an ability to suggest improvements
  • Basic HR, Facilities/Admin, or Operations knowledge
  • Excellent time management skills and ability to multi-task and prioritize work
  • Excellent written and verbal communication skills
  • Strong organizational and planning skills in a fast-paced environment
  • Proven experience in office management or as an administrative assistant
  • Flexibility to work on shifting schedules and hybrid setup as needed

Benefits

  • Non-taxable Allowances
  • HMO and Life Insurance
  • Paid Time Offs
  • Annual Wellness Subsidy

About The Company

At Keywords, we deliver clients the benefits of the strengthened Engage service line, combining our Player Support and Marketing offerings.

Western Visayas, Philippines (Hybrid)

Indiana, United States (On-Site)

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