Research Analyst / Senior Analyst

1 Month ago • 4 Years +

Job Summary

Job Description

The Research Analyst will support research studies in the BPO/ITO services industry, developing expertise and tracking inquiries. Responsibilities include secondary research on companies, creating service provider profiles, and tracking market trends. The role involves working with databases, requiring strong Excel and analytical skills. The candidate should have strong English writing skills and experience in secondary research. This role involves meeting deadlines and delivering results with minimal supervision, also managing multiple projects with deadlines. The candidate will be responsible for analyzing industry trends and data and generating reports.

Must have:

4+ years of technology research experience, preferably in outsourcing.
Experience with databases like CapitalIQ, Hoovers, Factiva.
Ability to locate and procure information from validated sources.
Excellent secondary research skills and analytical acumen.
Advanced Excel and PowerPoint skills.
Excellent time management skills and ability to work independently.

9 skills required

9 skills required for this role

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data-analytics

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Job Details

Description

Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So get ready to kickstart your career with a team that’s connected – connected by freedom.

Description:

The ISG Research Analyst supports dedicated research studies aligned to BPO/ITO, services industry verticals such as Manufacturing, Chemicals, Insurance and technology areas such as Mainframes, Cloud, Data Center service. The candidate is expected to develop expertise in the mentioned areas and track all inquiries. The Analyst is expected to conduct secondary research on specific companies for benchmarking assessment, create service provider profiles, track competitive landscape, and market trends. Another key dimension of the role will be to work with databases on outsourcing contracts and allied areas. This will require strong excel and analytical skills.

The candidate will have significant ITO or BPO research experience, strong English writing and speaking skills, extensive experience in performing secondary research, and exceptional organizational skills. Quantitative research, familiarity with primary research techniques and exposure to financial analysis is a plus.

Responsibilities:

Successful execution of secondary research on multi-regional IPL studies
Work on engagements that include service provider profile preparation, technology, and outsourcing trends
Work on custom research engagements with sole ownership, high accuracy, and timely delivery
Work on data analysis and charting, draw meaningful trends and insights
Support lead analysts with analyzing and drafting service provider’s capabilities and profiles
Deliver ad-hoc requests related to study, competitive intelligence
Ability to meet deadlines and deliver results with minimum supervision
Excellent time management skills and ability to juggle multiple projects with aggressive deadlines

Skills Required:

Minimum 4+ years of technology research experience preferably in outsourcing, captives, BPO, and ITO.
Experience working on databases like CapitalIQ, Hoovers, Factiva, Apollo, Hunter.
Ability to locate and procure information from established and validated sources, especially senior client-facing executives.
Ability to extract meaningful information and formulate a point of view based on interviewing internal and external experts, analyzing available data and filling gaps with secondary research.
Excellent secondary research skills and analytical acumen, primary research would be an added advantage.
Analyze and interpret information from raw data and provide actionable insights
Track technology markets and understand enterprises’ focus areas/ needs and service providers’/vendors’ capabilities.
Analyze industry trends and data, and generate client-focused reports, briefings, and presentations focused on the Tech industry.
Experience in report writing is a must.
Ability to analyze quantitative and/or qualitative data to identify relevant findings.
Advanced Excel skills and power-point skills
Must be highly skilled in time management to facilitate involvement in multiple projects.
Must have excellent teamwork skills as well as be self-directed. Must have the ability to work independently and manage communications with senior executives.
Ability to work on a flexible schedule, collaborating with both the US and European regions. Might occasionally require long work hours.

Education level and experience:

Engineering from recognized institutes preferably with MBA
Overall good academic track-record

At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be. The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.