Sales Support Representative

2 Months ago • 3-4 Years

Job Summary

Job Description

This position focuses on sales operations and business support for the China sales team. Responsibilities include business support such as proposal preparation, order processing, internal approval negotiation, and communication with distributors and customers. Additionally, the role involves collaborating with local sales and FAE teams, providing insights to sales management, monitoring SF hygiene, implementing global sales operation requirements, and assisting with data collection and customer training. Other tasks includes customer royalty compliance tracking, assisting on local customer training delivery, working with the finance team on due payment pushing with customers, and participating in the new customer vendor registration process. Office Administration, including but not limited to travel logistic, facility maintenance, payment application and other supporting work to Beijing sales and FAE team.
Must have:
  • Conscientious and organized in daily work
  • Comfortable in a fast-paced environment
  • Strong problem-solving and judgment skills
  • Strong communication and interpersonal skills
  • Fluency on oral and writing English

Job Details

Description

Position at Wind River

A picture containing object, clockDescription automatically generated

 

 

 

SALES SUPPORT REPRESENTATIVE - BEIJING, CHINA

WIND RIVER

The software-defined AI-first world is transforming market segments ranging from aerospace to industrial, defense to medical, and telecom to automotive. In this world increasingly driven by software innovation, Wind River® has been a technology pioneer, from having the first real-time operating system on Mars to playing a key role in the world’s first successful 5G data session and in building one of the largest Open RAN networks in the world.

Wind River is accelerating digital transformation across industries by delivering the software and expertise that enable the development, deployment, operations, and servicing of mission-critical intelligent systems from the edge to the cloud.

Wind River technology is found in billions of products and is backed by world-class services and support and a broad partner ecosystem.

 

ABOUT THE OPPORTUNITY

This position focus on various sales operations and business support to China sales team. Your contribution in this role will be important to the efficiency of North China sales, and bring vitality to the office.

Responsibilities

  • Business Support, including but not limited to…
    • presales documentation supporting such as making proposals
    • order processing and tracking through Salesforce and Oracle system
    • internal approval negotiation with Deal Desk, Legal and Export team etc
    • distributor and customer communication.
  • Collaborate with local sales and FAE teams to optimize the work process
  • Constantly provide insights to sales management on the issues and solutions in local teams, be participated as sales process optimization contributor.
  • SF hygiene monitoring and sales data analysis for local sales team as needed.
  • Implement global sales operation requirement to local team, monitor the progress, timely find the barriers and quickly taking corrective actions.
  • Assist on local data collection from sales management
  • Customer royalty compliance tracking
  • Assist on local customer training delivery
  • Working with finance team on due payment pushing with customers
  • New customer vendor registration process, be creative to simplify the process based on company policy. Communicate with internal stakeholders such as Deal Desk, Legal, Export, Finance and People team, to accomplish in time.
  • Be participate on China for China program to optimize local sales process in compliance with company regulations.
  • Local sale events support such as local sales meetings, global visitors customer meeting logistics.
  • Office Administration, including but not limited to travel logistic, facility maintenance, payment application, and other supporting work to Beijing sales and FAE team.

 

ABOUT YOU

Core Competencies and Qualifications:

  • The candidate should be conscientious and organized on daily work.
  • Comfortable working in a startup like environment that is fast-paced and nebulous, demonstrating tenacity and resiliency
  • Tendency to see 'the big picture' and use that to prioritize and drive business value in the right ways
  • Self-motivated, able to work independently as well as contribute to a cross-functional and global teams
  • Strong insight on finding issues and initiative to fix problems and move on quickly
  • Demonstrated ability to think creatively, provide innovation, learn quickly
  • Highly analytical with strong problem solving and judgment skills
  • Strong communication and interpersonal skills; must be able to foster and maintain positive relationships with sales and internal departments
  • Strong belief in the value of customer service; delivering polished, calm and confident communications with customers
  • Proactive attitude, hardworking and enduring hardship to contribute to the local team
  • Be patient to take on and carry out multi-functional works parallelly
  • Demonstrated the ability to proactively and effectively work with all organizational levels within a fast-moving high-technology company
  • 3-4 years work experience on sales support and office administration (IT industry company work experience is preferable)
  • Bachelor's degree in Business, Economics, Data Analytics, or a related field
  • Fluency on oral and writing English
  • Preferably familiar with OA system, such as Salesforce and Office applications (Word, Excel, etc.)

Wind River, 19F, Hyundai Motor Tower, No. 38 Xiaoyun Road, Chaoyang District, Beijing, P.R.China 100027    www.windriver.com.cn

 

Similar Jobs

FICO - Scores Client Services - Sr. Manager (Mortgage/Capital Markets)

FICO

United States (Remote)
2 Months ago
Axon - Manager, Order Management – Domestic

Axon

Atlanta, Georgia, United States (On-Site)
1 Month ago
Mercury - Senior Data Scientist

Mercury

San Francisco, California, United States (On-Site)
4 Months ago
Axon - HRIS Developer

Axon

Scottsdale, Arizona, United States (On-Site)
1 Month ago
Ubisoft - Technical Director - Level Design

Ubisoft

Bordeaux, Nouvelle-Aquitaine, France (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Keen Games - Senior Data Analyst

Keen Games

Frankfurt Am Main, Hessen, Germany (Remote)
1 Year ago
Philips - Service Business Analyst

Philips

Stockholm, Stockholm County, Sweden (Hybrid)
1 Month ago
Ubisoft - Senior Internal Control

Ubisoft

France (Hybrid)
7 Months ago
bytedance - Tech Lead - Architect / Researcher - DPU

bytedance

Seattle, Washington, United States (On-Site)
4 Months ago
The Workshop - Data Software Engineer

The Workshop

Madrid, Community Of Madrid, Spain (Hybrid)
3 Months ago
Highspot - Principal Engineer

Highspot

Seattle, Washington, United States (Hybrid)
2 Months ago
Springer Nature - Senior Data Engineer

Springer Nature

Pune, Maharashtra, India (Hybrid)
7 Months ago
Rackspace Technology - Sr Big Data Engineer - Oozie and Pig (GCP)

Rackspace Technology

United States (Remote)
3 Months ago
Nfocus solution - Senior Controller

Nfocus solution

Phoenix, Arizona, United States (On-Site)
1 Month ago
WME IMG - Data Analyst, Sustainability - FIFA World Cup 26

WME IMG

New York, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Beijing, China

Tencent - Senior Backend Developer - Global Realistic 3A Action Game

Tencent

Shenzhen, Guangdong Province, China (On-Site)
4 Months ago
EJAmerica - Sr QA Engineer

EJAmerica

Guangdong Province, China (On-Site)
11 Months ago
that game company - Game Engine Engineer (Optimization)

that game company

Shanghai, Shanghai, China (On-Site)
3 Months ago
Tencent - Senior Technical Artist (UE5)

Tencent

Guangzhou, Guangdong Province, China (On-Site)
4 Months ago
Cadence - Intern-Software Engineering

Cadence

Beijing, China (On-Site)
1 Month ago
Haleon - Sr. Medical Specialist, Hospital

Haleon

Nanjing, Jiangsu, China (On-Site)
1 Month ago
Epic Games - Senior FX Artist

Epic Games

Shanghai, Shanghai, China (On-Site)
6 Months ago
Google - Customer Solutions Engineer, gTech Ads

Google

Beijing, Beijing, China (On-Site)
2 Months ago
NVIDIA - CSP Hardware Application Engineer

NVIDIA

Shenzhen, Guangdong Province, China (On-Site)
4 Months ago
Tencent - Testing Development Engineer

Tencent

Shenzhen, Guangdong Province, China (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Dallas, Texas, United States (On-Site)

Ottawa, Ontario, Canada (Hybrid)

United States (Remote)

Ottawa, Ontario, Canada (On-Site)

Galați, Județul Galați, Romania (On-Site)

Boulder, Colorado, United States (On-Site)

Bengaluru, Karnataka, India (On-Site)

Chennai, Tamil Nadu, India (On-Site)

Bengaluru, Karnataka, India (Hybrid)

View All Jobs

Get notified when new jobs are added by Wind River

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug