Service Business Analyst

1 Month ago • 2 Years + • Data Analysis

Job Summary

Job Description

As a Service Business Analyst, you will be the single point of contact for the Nordic SSD MT members to deliver strategic insights, analytics, and recommendations. Your responsibilities include translating business objectives into measurable performance tracking, delivering analytical insights to assess customer value propositions, participating in forecasting processes, and driving the development of agile methods. You will also collaborate with Service Finance and FP&A teams, share best practices, and gather insights from Western European markets. This role requires strong analytical skills and a focus on continuous improvement.
Must have:
  • Degree in Business, Finance, Analytics, or relevant field.
  • Minimum of 2 years of experience with financial analysis.
  • Expertise in KPI monitoring, reporting, and data analysis.
  • Skilled and committed to continuous improvement.

Job Details

Job Title

Service Business Analyst

Job Description

As a Service Business Analyst you will be the single point of contact for the Nordic SSD MT members to deliver strategic insights, analytics, and recommendations on proposition, customer, competitor, sales & marketing & operations across customers, districts, and business axes.



Your role:

  • Translate key business objectives into measurable performance tracking, sharing progress with Nordic stakeholders, and providing actionable insights and recommendations to support business growth.

  • Deliver analytical insights to assess the impact of customer value propositions in the Nordic market and optimize service performance by monitoring key operational and productivity indicators.

  • Participate in forecasting processes and provide financial analysis to prepare deals and tender propositions involving services, collaborating with Service Finance and FP&A teams.

  • Drive the development of agile methods and a test-and-learn culture in Nordic operations, shifting focus from descriptive reports to actionable insights, and engage with peers in Western European markets to share best practices and gather insights.

You're the right fit if:

  • You hold a degree in Business, Finance, Analytics, or a relevant field, equipping you with a strong foundation for understanding complex business and financial concepts.

  • You have a minimum of 2 years of experience with financial analysis and can effectively support forecasting processes, prepare deals, and develop tender propositions involving services.

  • You possess expertise in KPI monitoring and reporting, data analysis and interpretation, root cause analysis (RCA), and KPI management.

  • You are skilled and committed to continuous improvement, fostering an agile test-and-learn culture, and engaging with peers across markets to share best practices and insights.

  • You're fluent in both English and Swedish.



How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.


About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

#LI-EU

#LI-Hybrid

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About The Company

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.Together, we deliver better care for more people because we believe that every human matters.

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