The Senior AV Engineer will define and implement standards for audio-video services and conference systems, configure and maintain AV equipment, and develop testing processes. They will also document procedures, design and troubleshoot technology in conference rooms, manage conferencing solutions like Zoom, and provide expertise in various areas. The role includes training teams, supporting large meetings, and collaborating with IT functions. Key responsibilities include hands-on experience, excellent communication skills, project experience with telephony and conferencing systems, and experience with streaming and equipment selection. This role requires the ability to analyze and prioritize support requests, proactively manage tickets and projects, and drive things to completion.