Senior Director, Strategic Partner Operations

We are EA

Electronic Arts is more than you’ve ever realized. We’re more than a company, or a headline, or even a clever catchphrase – we’re a vibrant community of over 8,000 artists, storytellers and technologists working toward a shared vision: to inspire and unite through play.

While headquartered in Redwood City, EA's platform engineering, game development, and publishing operations take place in a network of locations, stretching from Shanghai to Stockholm and Melbourne to Vancouver. No matter which of our studio locations you join, you’ll feel the excitement and support of EA’s global brand, while immersing yourself in a culture that inspires you to grow, take risks and dream big. Our unique studios create amazingly creative and fun games - engaging puzzles, adrenaline filled warfare, galaxy spanning adventures, high speed racing, and sports so realistic you can practically feel the grass under your feet.

This is an especially great time for the videogame industry which has a vibrant community of connected players around the globe playing on more devices than ever before. EA is transforming toward a digital future both in the games and services we create and how we connect and engage with our players.

Since its founding in 1982, EA has helped shape the way millions players consume and enjoy interactive entertainment. No other company compares to EA’s broad portfolio of amazing games and services across multiple platforms to players around the world. It is an exciting era for our industry, and an exciting time to join the team at EA!

The Challenge Ahead:

EA’s Enterprise Platform & Services (EPS) organization drives essential technology decisions and investments for EA on a global basis, across all divisions and studio teams. Technology and engineering leadership at EA is important to making the industry’s best games and services. This includes: powering the services and platforms that inspire the world to play, securing our information and services that support fair play and customer trust, developing technology services that accelerate productivity and improve capabilities across the business.

Responsibilities

What a Senior Director, EPS Strategic Partner Operations does at EA:

As a Senior Director, EPS Strategic Partner Operations, reporting to the VP, EPS Operations, you will work with our most senior leaders in EPS, studios and marketing to ensure successful development of major new capabilities and launch readiness for strategic EA titles that ensure an incredible player journey for millions of players.

Also, the Senior Director, EPS Strategic Partner Operations will:

• Foster healthy partnerships between partner teams and EPS
• Share a breadth and depth of knowledge of EPSs products, service and technology capabilities.
• Develop an understanding of studio team game development processes.
• Align strategic planning priorities and maximize how partner teams can use the central EPS organization products and services.
• Facilitate collaboration and guide issue resolution.
• Lead technical projects that provide solutions to meet the needs of the business.
• Provide EPS-level insights into long-term partner strategic goals, partner health, risks, and opportunities for partner engagement.
• Act as a senior escalation point for partner or EPS team issues

Qualifications

The next great EA Senior Director, Strategic Partner Operations needs:

• 10 years of product, program, or engineering management or related experience
• Experience working with executives and all levels of management
• Experience leading program reporting for teams and partners across complex organizations
• Experience with large-scale central technology capabilities and enough technical depth across these capabilities to assess risk and provide cutting-edge solutions.
• Experience with HD and mobile gaming industry, development, platforms, and ecosystems

• Education Bachelor’s Degree in Business Information Systems, Engineering, computer science or equivalent experience

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