Senior Learning Partner

3 Months ago • 4 Years +

Job Summary

Job Description

Job Details

About The Role

Senior Learning requires experience in People & Culture and the ability to act as an independent contributor within the Learning & Development Team. A broad understanding of key domains in Learning, including Instructional Design, Doing LNA, Stakeholder & Project Management, Learning Management Systems, and Facilitating Learning Events, is essential along with a track record of consistently delivering results. The role involves identifying gaps and providing insightful recommendations independently. Additionally, conducting research to support decision-making and design across all domains, as well as critically thinking about implementing the intervention.

What You Will Do

    • Can independently explain to other team members internal organizational structures and relationships among different functional groups; independently provide direction on when to properly use policies and procedures and ability to articulate the role team members play in achieving the goals of Learning & Development
    • Independently and proactively being able to identify patterns in data and raise relevant issues to higher-level management; conducts assessments to address problems and implements solutions within specialization; exhibits objective decision-making process supported by strong data insights
    • Understanding of Talent Learning & Development with overall learning vision, strategies and demonstrated ability in supporting the execution of strategies independently and ability to suggest alternatives proactively; participate in project teams and brainstorming processes with the intent to understand the strategic intent of all plans 
    • Manage the GoTo Learning Management System by providing analytics on its utilization, creating campaigns to enhance engagement, and monitoring learning providers and content.
    • Able to not only identify gaps/problems, but also to design, deliver, and monitor learning intervention for GoTo; Connect with the external vendor/ internal facilitators/ become the facilitator itself
    • Ability to respond to routine/ predictable stakeholder concerns via written or verbal communication; understand and align stakeholder expectations, demonstrate ability to manage predictable requests independently. Demonstrated ability to pick up stakeholders' concerns and resolve conflicts or find common ground with stakeholders with conflicting interests under the manager's guidance

What You Will Need

    • Bachelor's degree or higher in a relevant field, with at least 4 years of experience in talent development, learning, or training
    • Proven track record of building and maintaining strong relationships with business stakeholders
    • Experienced in designing and developing learning solutions driven by analyzing data (e.g LNA, curriculum, as well as analyzing business cases for strategic initiatives)
    • Understand technology solutions and their application to business needs, with a passion for digitalization.
    • Preferably already have experience handling Learning Management Systems
    • Preferably have experience in managing General Curriculum and Leadership Development or Talent Succession programs
    • Ability to manage and drive innovation within the organization, with strong project/program management skills
    • Exceptional presentation and communication skills to effectively convey strategies and plans. As well as being able to facilitate learning sessions (trainer/facilitator experience)
    • Demonstrated passion for training, learning, upskilling, and competence development, with a willingness to help and support others.
About The Team

Working within our Learning & Development team is dynamic and collaborative with a strong emphasis on teamwork and knowledge sharing. Open communication is essential, whether discussing new learning projects/methodologies, troubleshooting issues, or coordinating project timelines and their details.

We prioritize continuous learning, encouraging each team member to stay updated on trends. Our team strikes a balance between hard work and fun—when not engaged in projects, you’ll find us catching up on diverse topics. Together, we create a supportive environment that fosters both personal and professional growth.

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About The Company

GoTo is the largest technology group in Indonesia, combining on-demand and financial services through the Gojek and GoTo Financial brands. It is the first platform in Southeast Asia to host these two essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.


GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.

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