Senior Manager, Accreditation, Milano-Cortina 2026 Olympic & Paralympic Games

Who We Are:

On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.

Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

Primary Responsibilities

Assist the Director of Accreditation & Access Management in the strategy and execution of plans during the concurring planning and delivery phases of Milano-Cortina 2026 and any ancillary events.

• Facilitate a smooth split of responsibilities with the Director of Accreditation & Access Management, ensuring physical attendance at crucial meetings or site visits when necessary and maintain effective communication and coordination between teams in both locations.
• Allow staff rotation with the Director of Accreditation & Access Management ensuring adequate coverage for extended hours and capacity to attend late meetings with On Location colleagues working at different time zones.
• Liaise with On Location Technology to ensure OL Accreditation System is properly customised to allow a smooth Accreditation Application Process for On Location staff and vendors.
• Liaise with On Location Legal FA to ensure that internal systems used to capture personal data for the creation of accreditations are fully compliant with all relevant data protection laws and On Location policies.
• Define, in liaison with On Location Workforce team, an Accreditation Privilege Matrix which ensures smooth access and operations for On Location staff and vendors operationally involved in Milano-Cortina 2026 Games.
• Lead and manage a dedicated team of Accreditation staff and liaise with existing On Location resources for seamless, efficient and high-performing integration and coordination for specific projects and tasks.
• Perform thorough assessments of (Out of Venue Hospitality - OVH) venue layouts, identifying key access points and potential accreditation/access challenges.
• Devise OVH accreditation zoning plans, access rights matrix and request processes accordingly, in order to ensure seamless access to all On Location controlled venues and spaces for accredited staff.
• Conduct on-site visits at In Venue Hospitality (IVH), if required,  and OVH Lounges for in-depth understanding and planning of accreditation and access control processes.
• Liaise with the relevant On Location  for the procurement, collection of requests and distribution of any credentials or access devices to control access to On Location venues.
• Develop in agreement with the relevant On Location  comprehensive request and distribution policies & procedures for efficient deployment.
• Work with the On Location Security team to coordinate the operational planning and ensure that security staff are briefed on credentials and zoning, access devices, and relevant policies and procedures.

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time, with or without notice.

REQUIREMENTS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Experience working in multiple Olympic Games or other similar global events (FWC, RWC, CWG, etc.) with one or more of the relevant functional areas listed above in the competence of this position.
• Excellent computer skills with high proficiency in the Microsoft Office suite
• Several years of experience managing guest registration and credentialing for large-scale global events or hospitality programs.
• Several years of experience with accreditation and/or registration systems and databases
• Experience in managing a cross-cultural team of event professionals within a matrix environment
• Strong organisational and time management skills, with the ability to multi-task and manage concurrent priorities
• Strong analytical and problem-solving abilitiy, particularly in the context of event planning and management
• Fluent in English
• Excellent verbal and written communication skills
• Proactive in identifying areas where support can be provided to meet deadlines

CORE VALUES

As the leading experiences company in the world, we strive to be the most innovative and passionate — the best of the best. We uphold these values in our quest for excellence:

 Exceed all service expectations with our customers, our partners, and each other.

• Create value by enriching people's lives.
• Do the right thing and bring others along with us — always.
• Propel the power of diversity in thought, team, and experience.
• Partner to generate win-win solutions.
• Ignite and empower our team's entrepreneurial spirit.
• Exude respect and gratitude — treat others as you would want to be treated.

COMPENSATION

Competitive salary, commensurate with job position and experience.

On Location is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, age, national origin, disability, or genetic information.

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.