Senior Project Manager for FinTech Customer Services

Team and Role Overview
Nasdaq is seeking a Senior Project Manager to lead our global system implementations. The Project Manager will be responsible for multiple aspects of the process including the management and sign-off of customer requirements and delivery deadlines, effective communication with key customer stakeholders and internal management, the project management of internal and external project resources, and managing the project budget.

Division Overview
Customer Services is an integral part of Nasdaq's growth and success. This division's mission is to continuously improve the Nasdaq Customer experience in how they consume the Nasdaq software and services, using a strategic customer-centric approach passionate about driving customer adoption and retention. Thus, successfully differentiating Nasdaq from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.
 

Key responsibilities

You will ensure the project and associated business case are prioritized, initiated, and approved according to the required procedures. The project should be planned in a manner that delivers the required cost and quality within the agreed scope, including appropriate milestone definition, work breakdown structure, dependencies, and assumptions. It is essential to ensure the project is resourced appropriately.

You will also analyze and identify possible risks and issues that could impact delivery and either resolve them or escalate as appropriate. Relevant and appropriate analysis, management information, and reporting should be provided, ensuring requirements, plans, risks, issues, actions, costs, schedules, benefits, and other related project artifacts are documented and tracked.

You will chair appropriate governance meetings and ensuring outputs and artifacts are produced and distributed is necessary. You will utilize the relevant governance bodies and steering committees for the purpose they are established and ensure project stakeholder awareness, engagement, and communication is maintained.

The project should conclude according to the agreed financial plan and you will manage project team members consistent with our management principles, and the project should close according to the required procedures, including post-implementation reviews.

What we expect from you

• Bachelor’s degree in Business Administration, Technology, Accounting, Finance, or a related field
• Proficient in both PMI and Agile methodologies: CSM and PMP
• Around 8+ years of solid experience in Project Management working in the Capital market
• Experience in SharePoint, Project Plan/Publisher, MS Project, Excel, and PowerPoint
• Experience in working with JIRA/Confluence is preferred
• Demonstrate experience in governing or supporting projects to successful conclusions and proven track record to assess and mitigate project risks and dependencies effectively and accurately
• Experience in effectively communicating with and positively influencing project stakeholders. and team members. Excellent verbal and written communication skills
• Willingness and ability to travel as the need arises
• Both verbal and written professional English is required

What do we offer you?  

• Monthly base salary of 3000-4000 EUR gross. Final offer will be based on your experience and skills
• Annual monetary bonus 
• An opportunity to become a Nasdaq shareholder 
• Employee Stock Purchase Program Nasdaq stocks with a discount 
• III pillar pension plan with additional contribution from Nasdaq 
• Flexible health insurance program 
• Flexible working schedule and hybrid way of work 
• Additional paid leave days after 2 years of working at Nasdaq 
• Flex day program (up to 6 paid days off a year) 
• Internal mentorship program – get a mentor or become one 
• Wide selection of online learning resources, e.g., Udemy 
   

Why apply?

Nasdaq’s mission to pioneer innovative technology offering efficient, accessible, transparent, fully integrated solutions is only achievable due to our outstanding workforce. The fusion of deep technical knowledge with the element of human passion, understanding, and energy is what makes Nasdaq’s employees outstanding. At Nasdaq, we offer great opportunities to collaborate on challenging and relevant issues in financial services and technology. As we continue our exciting growth trajectory, we recognize how meaningful investing in the best talent across the globe is. Are you self-driven, innovative, execution-focused, and customer-centric? If yes, we want to invest in you.
 

Does this sound like you?
Please submit your application in English as soon as possible as the process is ongoing.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.