Market Data Services Analyst

Nasdaq is seeking two Market Data Services Analysts to join our team in Vilnius. This team analyzes, tracks and maintains Licensing requirements for the Index business. They coordinate with customers to ensure that business needs are met and  manage account relationships with Index Licensing customers and internal support groups.  
 
What you will do: 

• Perform routine financial and analytical tasks relating to the company’s Index Licensing and Market Data systems. 

• Assist with client onboarding processes which include providing product information, product ordering, reporting support and billing procedures. 

• Serve as a liaison between the customer and the Collections team to assist in obtaining payment. 

• Process outreach to customers for reporting. 

• Provide responses to client inquiries relating to their accounts; escalating as needed. 

• Support internal customers with routine and/or ad hoc reports.  

• Work with accounting and financial reporting teams. 

• Maintain database integrity and accuracy. 

• Collect, calculate and reconcile customer fees. 

• Participate in system enhancement activities. 

• Interact with customers to provide information in response to inquiries about their account. 

• Manage multiple high volume Outlook accounts. 

 
Requirements: 

• Bachelor’s degree or equivalent working experience in business or related discipline 

• 0-1 years of experience working as an Analyst or in a similar role with exposure to Excel  

• Ability to take initiative 

• Ability to work with a team, but also independently  

• Critical thinking and analytical problem-solving skills 

• Strong customer service skills 

• Basic Math 

• Experience with MS Office, especially Excel 

• Experience with Salesforce, PowerBI, Tableau, SQL and Alteryx is considered a plus 

What we offer: 

• Monthly base salary between 2300-2800 EUR Gross. Final offer will be based on your experience and skills. 

• III pillar pension plan with additional contribution from Nasdaq. 

• Flexible health insurance program. 

• Flexible working schedule and hybrid way of work. 

• Flex day program (up to 6 paid days off a year). 

• Internal mentorship program – get a mentor or become one. 

• Wide selection of online learning resources, e.g., Udemy and many more. 

What happens now? 

This is a full-time position located in Vilnius. Nasdaq offers a hybrid workplace to find a balance between working from home and collaborating in the office, therefore it's required to come into the office at least 2 days per week. If you think you would thrive in this role, then we would love to hear from you!  
 
As the selection process is ongoing, please submit your application in English as soon as possible. A valid work permit in EU is mandatory.  

Individuals applying for or occupying this position must have no previous unspent convictions for criminal offences under the Criminal Code of the Republic of Lithuania, with the exception of offences solely related to minor road traffic violations.