Software Quality Engineer III

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

About NCR Corporation

NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia.

Position Summary & Key Areas of Responsibility

The Retail Solutions SW Quality Engineer position is a Quality Assurance role that is responsible for ensuring delivered software conforms to user and business specification for product of Advanced Checkout Solutions.

Essential Duties and Responsibilities:  

• Test system modifications to prepare for implementation.
• Investigate customer problems referred by technical support.
• Communication with customer support teams
• Provide technical support during software installation and configuration.
• Monitor bug resolution efforts and track successes.
• Identify program deviations from standards, and suggest modifications to ensure compliance.
• Provide feedback and recommendations to developers on software usability and functionality.
• Plan test schedules or strategies in accordance with project scope or delivery dates.
• Design test plans, scenarios, scripts, or procedures.
• SQL Server Proficiency, the ability to read and understand complex queries, experience with SQL Profiler, SQL Reporting Services and SQL Management Studio.
• Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
• Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
• Develop or specify standards, methods, or procedures to determine product quality or release readiness.

Qualifications

Basic Qualifications

• Bachelor's degree in a relevant discipline such as computer science, computer engineering, software design) or equivalent combination of education and experience.
• Minimum of 6+ years' experience in related disciplines.
• Minimum of 2+ years' experience working in an Agile environment
• Automation experience is needed.
• Experience on setup and troubleshoot required hardware for test environments is must.
• Experience with Quality Center, Practitest or equivalent test management software
• Experience with SQL, C#, Java,  JMeter, Selenium will be added advantage
• Technical expertise needed to follow complex instructions and achieve desired results
• Professional certification a plus
• Ability to create and execute manual test scripts in an Agile environment
• Possess a good knowledge of development methodologies
• Ability to drive projects to completion sometimes requiring bringing in team members or business owners to remove roadblocks
• Ability to communicate and at times instruct end-users on functionality of applications
• Ability to perform root cause analysis
• Must possess analytical thinking skills, with preference for knowledge of problem solving methodologies and their application to business problems
• Adaptable to new technologies and new platforms
• Willingness to learn and take on new technologies as necessary
• Must be team oriented, goals and task driven

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”